Even though Iām only 17, Iāve had a lot of work experience with the public, and dealing with money. Working at the racetrack was my first job where I learned basic customer service skills and how to work as a cashier. I only stopped working there because it was a seasonal job. Working at the school store has helped me acquire retail skills, customer service, and more money handling skills. My experience at Kunes Ford is the job iāve learned the most from. I learned how to answer phones professionally, direct the calls, and take messages. I also got a lot of customer service experience there. Some other things I did there cleaning the waiting room, receipting down payments, filing, mailing out things, and receipting service and parts ROās. I used to struggle with social anxiety severely, but after working here constantly being around people and talking to new people, I consider myself a confident, outgoing employee, that can bring positivity and good energy to a workplace.
- Money handling
- Customer service
- Flexible
- Clerical
- Team building
- Answering and directing phone calls
- Organized
- Time efficient
- Respectful and responsible
Salt Lake City, UT, 09/2021 - Current
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Unloaded trucks, moved containers to staging area and determined correct storage locations.
- Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
- Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Answered questions about current promotions and resolved issues according to store policies.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Completed assigned training to stay updated on important policies and procedures.
- Generated brand awareness and positive product impressions to increase sales.
- Performed various troubleshooting tasks to address assemble issues.
- This is my job at my school store which I work during the school day, and I often volunteer to work football games. Friday nights. We sell clothing, WUHS merchandise, food, drinks, and school supplies. I also stock in all the food and drinks we get and put the information in the computer system for sale. Another thing I do here is decorate for the seasons.
San Jose, CA, 02/2021 - Current
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
San Jose, CA, 06/2019 - 09/2019
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Scanned customer purchases and supported transactions to streamline sales process.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Received payments for products and issued receipts.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Increased sales by suggesting specific complementary items to customers.
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School Attended
- Wilmot Union High School
Job Titles Held:
- Cashier/Team Member
- Cashier
- Cashier
Degrees
- High School Diploma
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