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cashier supervisor manager resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Helpful Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.

Skills
  • Attention to Detail
  • Staff Training
  • Till Counting
  • Documentation and Reporting
  • Verbal and Written Communication
  • Issue Resolution
  • Mentoring and Coaching
  • Time Management
  • Customer Service
  • Retail Operations
  • Store Opening and Closing
  • Flexible Work Schedule
  • Cash Handling and Reconciliation
  • Health and Safety Procedures
  • Team Building and Motivation
  • Handling Complaints
  • Decision Making
  • Punctual and Reliable
  • General Housekeeping Ability
  • Infection Control Procedures
  • Calm and Level-Headed Under Duress
  • Quick Problem Solver
  • Monitoring Fluids
  • Medical Terminology Knowledge
  • Linen Replacements
  • Feeding Assistance
  • Caregiver Relations
  • Bedsore Prevention
  • Emotional and Social Support
  • Fluid Measurement
  • Reliable Transportation
  • Understands Medical Procedures
  • Electronic Recordkeeping
  • Understands Mobility Assistance Needs
  • Valid NY Driver's License
Experience
03/2022 to Current Cashier/Supervisor Manager Brook Stone Living Center | Pollocksville, NC,
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Greeted customers and responded to requests for information.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Processed exchanges and returns by inputting in company database.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Processed payments promptly for customers to exceed productivity standards.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Built and maintained working relationships with peers and upper management.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
10/2021 to 04/2022 Deli Worker/Bakery Worker Brook Stone Living Center | Pollocksville, NC,
  • Maintained work areas to reduce potential for illness or injury.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Cleaned utensils, dishes and glasses for customer use.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Acquired new skills to support team and further accommodate customer needs.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Gave exceptional customer service to guests during peak business periods, resulting in increased sales and [Number]% boost in revenues.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Used mental math and available tools to total materials needed, costs and payments due.
  • Documented and entered special orders for event catering and party trays.
  • Completed orders according to customer preferences, improving patron retention [Number]%.
11/2018 to 02/2019 Certified Nursing Assistant Massena Rehabilitation And Nursing Center | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Supported non-ambulatory residents in range of motion exercises.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Assisted residents in preparing for activities and social programs.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Comforted patients and provided reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Provided support with bathing, toileting, grooming and washing.
  • Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
  • Assisted over [Number] residents with daily needs, personal hygiene, dressing and facility transfers.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Implemented fall prevention techniques as specified in plan of care.
  • Reported environmental risks or equipment malfunctions to supervisor.
  • Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
07/2018 to 11/2018 Certified Nursing Assistant Highland Nursing Home | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Supported non-ambulatory residents in range of motion exercises.
  • Distributed drinking water and nourishment to residents.
  • Assisted residents in preparing for activities and social programs.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Comforted patients and provided reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Assisted with adequate nutrition and fluid intake.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Provided support with bathing, toileting, grooming and washing.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
Education and Training
Expected in 07/2016 GED | New York State Higher Education, Norwood, NY, GPA:
Expected in 10/2004 Medical Assiant | Maric College - Anaheim, Pomona, CA, GPA:

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Resume Overview

School Attended

  • New York State Higher Education
  • Maric College - Anaheim

Job Titles Held:

  • Cashier/Supervisor Manager
  • Deli Worker/Bakery Worker
  • Certified Nursing Assistant
  • Certified Nursing Assistant

Degrees

  • GED
  • Medical Assiant

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