LiveCareer-Resume

cashier supervisor resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Expert retail sales professional offering 5 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Merchandising
  • POS systems
  • Marketing strategy
  • Merchandising operations
  • Strategic selling
  • Developing brand messaging
  • Multitasking abilities
  • Flexible & Adaptable
  • Organization and Time management
  • Planning and Coordination
  • Microsoft Office
  • Analytical skills
  • Complaint resolution
  • Report preparation
  • Order Fulfillment
  • Key holder experience
  • Good listening skills
  • Professional telephone demeanor
  • Retail store support
  • Staff education and training
  • Record keeping strengths
  • Money handling abilities
  • Customer assistance
  • Product and Service Sales
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Customer Relations
  • Product knowledge
  • Inventory management
  • Refunds and exchanges
  • Safe verification
  • Basic math skills
  • Guest inquiries
  • Written and verbal communication
  • Responsible
  • Compassionate
  • Customer Service
  • Adaptability
  • Supervision
  • Good telephone etiquette
  • Self-motivated
  • Product promotions
  • Teamwork
  • Critical thinking
  • Computer proficiency
Work History
Cashier/Supervisor, 06/2017 to Current
Jerry's FoodFort Myers, FL,
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Built positive relationships with customers to increase repeat business.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Kept inventory of certain products daily.
  • Ordered products for the store based on customer demand.
  • Handled more than 200 transactions per day.
  • Arranged displays throughout the store.
  • Kept the store clean and stocked.
Cashier, 02/2020 to 05/2020
Healthcare Services GroupGresham, OR,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Learned other teammates' work tasks to train as backup.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Packed customer orders.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Used POS system to enter orders, process payments and issue receipts.
Hostess, 06/2019 to 12/2019
Joandy's PlaceCity, STATE,
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Answered customer questions about hours, seating and menu information.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Checked and restocked server areas and organized and got change for front counter.
  • Used cash registers and credit card machines to cash out customers.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Cleaned all tables.
  • Seated customers and took drink orders.
  • Waited on all customers sitting at the bar.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
Associate of Arts: Fashion Business Merchandising, Expected in
Genesee Community College - Batavia, NY
GPA:
Bachelor of Arts: Fashion Merchandising, Expected in 05/2024
SUNY Buffalo State - Buffalo, NY
GPA:
High School Diploma: , Expected in 06/2019
Akron Central School - Akron, NY,
GPA:

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Resume Overview

School Attended

  • Genesee Community College
  • SUNY Buffalo State
  • Akron Central School

Job Titles Held:

  • Cashier/Supervisor
  • Cashier
  • Hostess

Degrees

  • Associate of Arts
  • Bachelor of Arts
  • High School Diploma

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