Cashier/Supervisor Resume Example Rite Aid

CASHIER/SUPERVISOR

Professional Summary

Experienced Hostess and Customer Service Clerk with strong leadership and relationship-building skills. Successful in preparing documents, answering customer questions via phone/transferring calls and entering data into computer programs. Ready to offer 3 years of customer experience and 2 years of hostess experience. Excellent at juggling multiple tasks and working under pressure. Effective project leader and problem-solver. Personable Flight Attendant Student offering 3 weeks of experience in the travel industry. High-energy Customer Service Agent skilled in resolving conflicts through proactive communication. Listens actively to questions and resolves issues and disputes tactfully and effectively.

Skills

PC, Microsoft Office, and social media (LinkedIn, Facebook, Twitter)
Confident, friendly, reliable, high-energy
CPR Certified, customer service, data entry
Strong verbal communication

Self-motivated
Interpersonal and written communication
Team leadership
Extremely organized

Work History

Cashier/Supervisor 04/2019 to 06/2019
Rite Aid – San Diego , CA

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Resolved issues with POS systems, card readers and receipt printers to prevent customer delays
Counted cash in register drawer to balance register at beginning and end of shift
Consistently met goals by highlighting target merchandise with strategic promotional approaches
Processed POS transactions, including checks, cash and credit purchases or refunds
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Worked to solve problems and handle customer complaints
Operated cash register for cash, check and credit card transactions with 100% accuracy
Served needs to a lot of customers in busy environment
Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
Answered questions about store policies, and customer concerns to support positive customer experiences
Kept drawers accurate, current and secure by checking bills for counterfeit markers
Educated customers on promotions to enhance sales
Checked prices for customers and processed items sold by scanning bar codes
Handled money from Rite Aide's safe and replenish all registers
Cleaned and maintained ice cream station
Reviewed and resolved differences between accounting information and cash drawer
Restocked, arranged and organized merchandise in front lanes to drive product sales
Operated cash register for cash, check and credit card transactions accuracy
Counted cash in register drawer at beginning and end of shift and after
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Used cash registers and POS systems to request and record customer orders and compute bills

Greeter/Cashier03/2016 to 11/2017
Buffalo Wild Wings – Pewaukee, WI

Greet, log wait list, mark off table map, seat, serve, cleaned tables, and promote Buffalo Wild Wings brand with menu that is provided
Interact with customers via phone and use data entry skills to record orders with computer system while juggling multiple calls
Pack together to go orders and run food to tables
Handle cash register
Assist in training coworkers
Side work during and at end of shift

Hostess05/2015 to 10/2015
Applebee's – Delafield, WI

Greeted, seated, served, and cleaned off tables
Organized seating chart for dinning room
Side work during and after shift
Explained menu options in detail so that customers could make educated decisions on food items
Monitored guest for intoxication and immediately reported concerns to management
Maintained complete knowledge of restaurant menu, including daily specials
Set dining tables according to type of event and service standards

Beauty Advisor/Customer Service Clerk03/2014 to 07/2015
Walgreens – Wales, WI

Greeted customers, promoted beauty products for customers' needs, worked checkout
Bagged products, stocked shelves
Worked directly with departments and management to achieve weekly goals
Responded to customer requests via telephone
Evaluated client needs and recommended treatments and strategy to achieve desired result
Restocked, arranged and organized merchandise in front lanes to drive product sales
Counted cash in register drawer at beginning and end of shift
Answered questions about store policies and concerns to support positive customer experiences
Trained other Associates and provided back-up coverage to provide customers with optimal support

Education

Certificate: Aviation2017Flight Attendant Career Training- Greensboro, NC

Certificate: Dental Assisting2015Wisconsin Dental Assistant School- Oconomowoc, WI

University of Wisconsin Waukesha- Waukesha, WI

High School Diploma2013Kettle Moraine High School- Wales, WI

Certifications

CPR Certified, December 2015

Interests

LEADERSHIP EXPERIENCE, Kettle Moraine Cheer Team, Wales, WI 2012-2013Cheer CaptainLed warm-ups, led cheers, created routines, and helped motivate the cheer squadCOMMUNITY SERVICE/INVOLVEMENTSt. Bruno's Catholic Church, Dousman, WI Spring 2012Worked in homeless shelters, visiting with and serving disadvantaged community membersSt. Jude's Children's Hospital, National Clinics 2011-2012Assisted in fundraising efforts for St. Jude's Children's Hospital

Resume Overview

Companies Worked For:

Rite Aid
Buffalo Wild Wings
Applebee's
Walgreens

School Attended

Flight Attendant Career Training
Wisconsin Dental Assistant School
University of Wisconsin Waukesha
Kettle Moraine High School

Job Titles Held:

Cashier/Supervisor
Greeter/Cashier
Hostess
Beauty Advisor/Customer Service Clerk

Degrees

Certificate : Aviation 2017
Certificate : Dental Assisting 2015
High School Diploma 2013

Cashier/Supervisor Resume Example

Resume Score: 80%

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