Cashier/Store Associate Resume Example Marko's Meat And Deli

CASHIER/STORE ASSOCIATE

Summary

Enthusiastic retail professional with five years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success.

Results-driven professional with solid administrative, customer service and financial management skills. High-energy team player dedicated to maximizing customer loyalty with exceptional support. Well-organized in planning, problem-solving and multitasking in fast-paced hospitality settings.

Ambitious student pursuing nursing degree eager to contribute developed knowledge in nursing practice. Skilled in medication management and patient care in clinical settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills

Microsoft Office expertise
Customer relations
High-energy attitude
Problem-solving abilities
Broad medical terminology knowledge

Medication administration
Hospitality services
Conflict management
Administrative skills

Experience

Cashier/Store Associate / Marko's Meat and Deli - Pinellas Park, FL10/2017 - 01/2020

Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Handled all delegated tasks, including providing customer service and handling customer orders.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.

Front Desk Associate / Sails Resort Motel - North Redington Beach, FL05/2016 - 09/2016

Managed customer complaints and rectified issues to complete satisfaction.
Computed guest billings and posted charges to room accounts.
Managed guest check-in and check-out procedures, reservations and payments.
Greeted, registered and assigned guests to rooms.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Set guest and group reservations and processed check-ins and check-outs.
Monitored reservations to track incoming parties and special events.
Responded to inquiries and room requests made online, by phone or email.
Delivered friendly and knowledgeable support to current and prospective customers.
Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Organized facility tours to connect with prospective customers and proactively address objections with knowledgeable responses.
Answered the phone and emails to make reservations and take guest information.
Contacted customers and guests to confirm reservations.
Fielded customer complaints and rectified issues.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Balanced accounts and conducted nightly audits to keep bookkeeping current.

Hostess / The Avenue - St. Petersburg, FL11/2014 - 05/2015Miedzianowska

Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Notified servers after seating parties in section for prompt service.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.

Education and Training

University of South Florida - St. Petersburg, FL05/2016Bachelor of Science: Biology

Galen College of Nursing - St. Petersburg, FLExpected in 12/2020Bachelor of Science: Nursing

Resume Overview

Companies Worked For:

Marko's Meat and Deli
Sails Resort Motel
The Avenue

School Attended

University of South Florida
Galen College of Nursing

Job Titles Held:

Cashier/Store Associate
Front Desk Associate
Hostess

Degrees

University of South Florida - St. Petersburg, FL 05/2016 Bachelor of Science : Biology
Galen College of Nursing - St. Petersburg, FL Expected in 12/2020 Bachelor of Science : Nursing

Cashier/Store Associate Resume Example

Resume Score: 80%

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