Hardworking and reliable employee with background in operating cash registers, stocking merchandise, providing first aid, and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Eager to learn more skills while working towards my personal training certification. Eventually after I get a stable job I would love to go back to school for pre-Veterinary medicine and equine studies. I learn fast and love working with animals as well. I work alongside my vet back home to ensure that my animals get the best care. I have been providing medical care to my own horses with the help of the local vet for years.
Skills
POS systems
Customer assistance
Liquor regulations and compliance
Cash drawer balancing
Product recommendations
ID verification
Issue resolution
Pool policies enforcement
CPR certified
Lifeguard procedures
Full safety compliance
Emergency Response
Team collaboration
People skills
Multitasking
Relationship building
Amusement operations
Operations monitoring
Customer service expertise
Critical thinking
Active listening
Problem resolution
Organizational skills
Experience
09/2020 to 07/2021
Cashier/Stocker AssociateTopeka Public Schools – Topeka, KS,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Verified customer identification for alcohol or tobacco purchases.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
09/2020 to 05/2021
LifeguardTopeka Public Schools – Topeka, KS,
Kept watch over swimmers to respond quickly to distress situations.
Maintained neat and clean pool area and clean water.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Observed all sections of assigned water zone of responsibility.
Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Adhered strictly to emergency action plans.
Delivered basic life support in emergency situations, including CPR to stabilize individuals prior to ambulance arrival.
Identified emergency situations or potential drownings and entered water for lifesaving measures.
Collaborated closely with team to identify issues and quickest methods for remediation.
Monitored behaviors for safety violations and took steps to prevent further violations.
02/2019 to 01/2021
Go Kart AttendantThe Track Family Fun Parks – City, STATE,
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Collaborated with peers to deliver consistent service and promote customer retention.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Communicated with manager to discuss ride maintenance or repair issues.
Educated patrons on facilities, entertainment options and rules and regulations.
Operated attraction equipment precisely to concur with operational procedures.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Checked seatbelts of all riders to maximize safety and manage risk.
Inspected equipment to detect wear and tear, notifying supervisor of parts needing immediate repair.
Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
05/2019 to 06/2020
LifeguardSilver Dollar City – City, STATE,
Kept watch over swimmers to respond quickly to distress situations.
Maintained neat and clean pool area and clean water.
Monitored behaviors for safety violations and took steps to prevent further violations.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Observed all sections of assigned water zone of responsibility.
Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Adhered strictly to emergency action plans.
Kept equipment in good working order with frequent inspections and minor repairs.
Patrolled to identify anyone needing assistance and offered immediate care.
Delivered basic life support in emergency situations, including CPR to stabilize individuals prior to ambulance arrival.
Contacted emergency personnel and provided aid while waiting for further assistance.
Identified emergency situations or potential drownings and entered water for lifesaving measures.
Collaborated closely with team to identify issues and quickest methods for remediation.
Informed patrons of unsafe or hazardous conditions and requested alternative activities.
Conducted pool inspections and removed obstacles and debris from toys to trash impeding line of sight.
Education and Training
Expected in 06/2020
High School Diploma: Omaha High School - Omaha, AR GPA:
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