Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Service-oriented individual with 25+ years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of Nursing and Customer Service with established processes and procedures.

  • Route planning
  • High-priority mail
  • Mail sorting
  • Insured mail procedures
  • Customer service
  • Flexible
  • Multitasking
  • Organization
  • Decision-making
  • Teambuilding
  • Diagnostic tools experience
  • Intake and discharge
  • Staff Development and Precepting
  • Talented in minor surgery assistance
  • Broad medical terminology knowledge
  • Computerized charting specialist
  • Critical thinking
  • Acute and rehabilitative care
  • Geriatric treatment knowledge
Cashier/Stocker, 10/2020 - Current
Petco Clayton, NC,
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected items for damage and obtained replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted managment with completing end-of-day counts and securing funds to prevent loss or theft.
Rural Mail Carrier Associate, 02/2019 - Current
Ricoh Americas Corporation Tualatin, OR,
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Cleaned and checked over vehicle after completion of all daily deliveries.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Obtained receipts for registered and certain insured mail.
  • Sold stamps and money orders to mail customers along daily route.
  • Routed all classes of mail in sequence of delivery along established route.
  • Handled undeliverable mail in accordance with established procedures.
  • Delivered various types of mail on routes according to strict timelines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Back Office Nurse, 06/2006 - 06/2014
Jay M Beams MD City, STATE,
  • Inoculated and vaccinated patients to immunize against communicable diseases.
  • Responded to routine patient inquiries, assessed patient needs, conferred with physician regarding care plan and assisted physician with sensitive components of examinations.
  • Reviewed patient chart information before visit, ordered necessary laboratory tests, escorted patient to examination room, obtained vital signs and conducted interview to update records.
  • Organized patient and physician activities for practitioner office with warmth, professionalism and confidentiality and drove clear and complete communication among team.
  • Completed electronic documentation, prior insurance authorizations and scheduling of appointments for patients prescribed for diagnostic and therapeutic services from specialists.
  • Prepared and administered vaccines, medications, controlled substances and narcotics as prescribed and sterilized and stored instruments, equipment and supplies.
  • Measured average of 50 to 60 patients' weight, height, body temperature, pulse rate and blood pressure each day.
  • Coordinated computerized functions for automated prescriptions, patient medical records and laboratory information and trained other office staff members in electronic operations.
  • Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Participated in continuing education programs and workshops to enhance training and nursing knowledge.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Reached out to patients to convey lab results and provide care instructions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
Education and Training
GED: , Expected in 09/1993
Lassen College - Susanville, CA
Phle: , Expected in
Boces Corning NY - Corning, NY
Phlebotomy Certification: Medical Laboratory Technology, Expected in 05/2017
Greater Southern Tier BOCES - Corning, NY

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School Attended

  • Lassen College
  • Boces Corning NY
  • Greater Southern Tier BOCES

Job Titles Held:

  • Cashier/Stocker
  • Rural Mail Carrier Associate
  • Back Office Nurse


  • GED
  • Phle
  • Phlebotomy Certification

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