Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable ability to lead new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Dedicated cashier versed in all aspects of merchandising, money handling, and training. Head Cashier offering 5 years' experience in retail and manual labor. Experienced in both front and back end operations. I am used to working in a fast pace environment and love learning & exceeding all task or goals given to me by my superiors.
Highly skilled in providing a timely, efficient, and considerate customer service
Proven ability to operate cash register and manage drawer
Demonstrated ability to respond and resolve customer's requests and concerns
Able to assist customers with purchases and transactions
Experienced in restocking merchandise
Meticulous competency in sales, products and services
Excellent written and verbal communication skills
Ability to develop strong customer relations
Accurate with math and currency
Cashier/ stock/ sales associate May 2013 to February 2016Nike inc - Kissimmee, FLMaintained work area in clean and neat manner. Accepted merchandise returns. Managed cashier shifts and breaks. Built and maintained productive relationships with employees. Greeted customers promptly and responded to questions. Helped customers find store locations and complete purchases. Trained and mentored new cashiers. Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice.
Lead stock/ sales associate May 2012 to March 2014sunglass hut - Orlando, FLPlaced special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Replenished floor stock and processed shipments to ensure product availability for customers. Facilitated monthly and quarterly physical inventory counts.
Cashier March 2011 to August 2013Ross - Kissimmee, FLI am a meticulous cashier, nice, and make conversation with the customers , I am responsible for keeping customers delighted by my work as well as keep my work station delicate, and to welcome everyone that comes in to the store.Customer service, I have to handle what the people are returning from previous purchases.Worked with customer service to resolve issues. Operated cash register with proficiency.
2011Poinciana high school - Kissimmee, fl
Associate of Arts : General, 2018Valencia College - Kissimmee, FL
HvacTECO - Kissimmee, FL
(Spanish and English
cash register, cashier, customer relations, Customer service, English, math, money, nice, sales, Spanish, verbal communication skills, Excellent written