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cashier stock associate resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each team member accountable for achieving brand and performance goals. Pizza Hut, Restaurant CSR processing and handling customer menu orders and concerns via the telephone 2016 Skills Inventory control procedures Cash handling accuracy Mathematical aptitude Organized Detail-oriented Excellent multi-tasker Strong communication skills Flexible schedule Personnel training and development GORDINS BUTCHER SHOPPE CASHIER: COLLECT CASH, CHECKS, AND CREDIT CARD PAYMENTS FROM CUSTOMERS. MAKE CHANGE ACCURATELY AND EFFICIENTLY. ISSUE RECEIPTS TO CUSTOMERS. DEAL WITH RETURNS AND REFUNDS AS NECESSARY. MAINTAIN CASH CONTROL OVER REGISTER DRAWER AND VERIFY AMOUNTS ARE CORRECT. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Service-oriented [Job Title] manages highly accurate cash registers by processing cash, card and check payments without error. Security minded approach with excellent communication, organizational and multitasking abilities. Flexible in scheduling and committed to stellar attendance. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Enthusiastic retail professional with [Number] years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Skills
  • Feedback Acceptance
  • Detail-Oriented
  • Cooperative Attitude
  • Work Task Prioritization
  • Reliable and Responsible
  • Payment Processing
  • Staff Supervision
  • Sweeping and Mopping
  • Product Scanning
  • Customer Transactions
  • Problem Solving
  • Cleaning and Sanitizing
  • Call Response and Transfer
  • Gift Wrapping
  • Inventory Stocking
  • Shipment Procedures
  • Pricing and Markdowns
  • Cash Handling
  • Employee Training
  • Merchandise Packaging
  • Cash Register Operations
  • Credits and Refunds
  • Policies and Procedures
  • Customer Relations
  • Product Location
  • Fitting Room Oversight
  • Complaint Resolution
  • Price Identification
  • Creative Thinking
  • Adaptable and Flexible
  • Social Perception
  • Goal Setting and Achievement
  • Service Minded
  • Analytical Thinking
  • Reporting and Documentation
  • Accounting Software
Experience
05/2019 to 08/2021
Cashier/Stock Associate Total System Services, Inc. OH, State,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
01/2017 to 08/2018
CSR Total System Services, Inc. San Diego, CA,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
04/2015 to 07/2016
CSR Family Dollar City, STATE,
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Held each team member accountable for achieving brand and performance goals.
  • 2015 1.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education and Training
Expected in 01/2014 to to
High School Diploma:
Westwood High School - ,
GPA:

GPA: 2.27

  • Major in College Dual Enrollment Criminal Justice
Expected in to to
: Communications
Austin Peay StateUniversity - ,
GPA:
Languages
English:
Professional
Negotiated:

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Resume Overview

School Attended

  • Westwood High School
  • Austin Peay StateUniversity

Job Titles Held:

  • Cashier/Stock Associate
  • CSR
  • CSR

Degrees

  • High School Diploma
  • Some College (No Degree)

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