LiveCareer-Resume

Cashier Service Desk Customer Service resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Professional Training
Cleveland Community College , ShelbyNC Expected in Nov 2001 Effective Teacher Training : - GPA :
Shelby Senior High , Expected in May 1989 High School Diploma : - GPA :
Cleveland Community College , Expected in 1990 Completed coursework towards Medical Office Technology : - GPA :
Accomplishments
Professional Experience
Kipp Bay Area Schools - San Francisco - Cashier/ Service Desk (Customer Service)
San Francisco, CA, 10/2008 - 02/2015
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Supervise others and provide on-the-job training.
  • Offer customers carry-out service at the completion of transactions.
  • Cash checks for customers.
Kipp Bay Area Schools - San Francisco - Substitute Teacher
San Francisco, CA, 03/2002 - 11/2008
  • Teach socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement.
  • Prepare, administer, and grade tests and assignments to evaluate students' progress.
  • Confer with parents or guardians, other teachers, counselors, and administrators to resolve students' behavioral and academic problems.
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts.
  • Observe students' performance, and record relevant data to assess progress.
  • Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
George Mason University - Substitute Teacher
Fairfax, VA, 02/2002 - 10/2008
  • Organize and supervise games and other recreational activities to promote physical, mental, and social development.
  • Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students.
  • Organize and label materials and display students' work in a manner appropriate for their eye levels and perceptual skills.
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.

Provide same type of instructional day as regular teacher

North East Medical Service - Waitress-Cashier
San Leandro, CA, 06/1996 - 05/2006
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Stock shelves, and mark prices on shelves and items.
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
  • Clean and organize eating, service, and kitchen areas.
  • Communicate with customers regarding orders, comments, and complaints.
  • Relay food orders to cooks.
  • Collect and return dirty dishes to the kitchen for washing.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
DR. J.A. INJEJIKIAN,M.D - Office Assistant
City, STATE, 03/1998 - 09/2000
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Change dressings on wounds.
  • Perform routine laboratory tests and sample analyses.
  • Greet and log in patients arriving at office or clinic.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Schedule appointments for patients.
HARDIN CHIROPRACTIC CENTER - Chiropractic Assistant
City, STATE, 01/1987 - 08/1990
  • Record treatment given and equipment used.
  • Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms.
  • Administer traction to relieve neck or back pain, using intermittent or static traction equipment.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
Languages
Skills
academic, Schedule appointments, audio, billing, bookkeeping, calculators, cash registers, clerical, Computer Knowledge, credit, Customer Service, dictation, filling, financial, forms, general office duties, injections, insurance, inventory, Issue receipts, laboratory equipment, laboratory tests, mailing, mark, materials, Money, Office, neat, treat patients, pencil, physical therapy, policies, presentations, progress, recording, safety, scanners, sound, statistics, taking messages, Teacher, teaching, telephone, telephones, ultrasound, vital signs, wounds

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Resume Overview

School Attended

  • Cleveland Community College
  • Shelby Senior High
  • Cleveland Community College

Job Titles Held:

  • Cashier/ Service Desk (Customer Service)
  • Substitute Teacher
  • Substitute Teacher
  • Waitress-Cashier
  • Office Assistant
  • Chiropractic Assistant

Degrees

  • Effective Teacher Training
  • High School Diploma
  • Completed coursework towards Medical Office Technology

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