I have experience in working in retail as a highly energetic, outgoing and detail-oriented employee. I can handle multiple responsibilities simultaneously while providing exceptional customer service. I am reliable and friendly employee who quickly learns and masters new concepts and skills. I am passionate about helping customers and creating a satisfying shopping experience.
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Routinely helped as many as 40 customers each day in a high-volume retail outlet. Fulfilled all supervisory duties when Store Manager was on vacation. Presented numerous ideas on where to place new items. Successfully convinced numerous customers to donate money to the Boston Strong One Fund as well as the Sesame street Fund.
Accepted payment from customers and made change as necessary. Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers.Assisted diners with seating as neededCleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned and prepared various foods for cooking or serving. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash. Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items. Greeted guests and sat them at tables or in waiting areas.
Reference: Ricardo Ramirez (Manager) (781) 647-3600
Fielded an average of 20 customer service calls per day. Recommended and helped customers select merchandise based on their needs. Confirmed that appropriate changes were made to resolve customers' problems. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Filed important company information in chronological order.
Reference: MaryAnn Rose (manager) (781) 890-5995
Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.
Reference: Valerie (Manager) (781) 788-9060
Companies Worked For:
School Attended
Job Titles Held:
Degrees
