Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and reliable Lumber/Hardware worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty.

Enthusiastic retail professional with numerous years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Eager to apply office and material experience to new job opportunity.

Experienced dedication and service expertise developed over numerous years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature.

  • Associated Press style proficiency
  • Flooring knowledge
  • Microsoft Certified Solutions Associate (MCSA):
  • Floor set design
  • Maintaining floor displays
  • Microsoft Certified Solutions Associate (MCSA) Certificate
  • Cashiering experience
  • Sales floor support
  • Sales floor operations understanding
  • Database entry
  • Spreadsheet development
  • Technologically savvy
  • Billing and invoicing
  • Schedule management
  • Managing automated systems
  • Issue response and resolution
  • Meeting planning
  • Meeting participation
  • Memo preparation
  • Multi-line phone systems
  • Accounting support
  • Business writing
  • Workers' compensation knowledge
  • Mail management
  • Account balancing reconciliation
  • Documentation and reporting
  • OSHA/HEMPSHAW regulations
  • Directing visitors
  • Check processing
  • Insurance eligibility verification
  • Calendar management
  • Sensitive material handling
  • Labor relations
  • Executive presentation development
  • Cash deposit preparation
  • Faxing documents
  • Recordkeeping and bookkeeping
  • Employee training and development
  • PC proficient
  • QuickBooks expert
  • Editing and proofreading
  • Inventory systems
  • 10-key proficiency
  • Excel spreadsheets
  • Advanced MS Office Suite knowledge
Cashier/Sales Floor Associate Cashier, 02/2018 - Current
Community Lumber City, STATE,
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Received payments for merchandise and issued receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Worked closely with front-end staff to assist customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Processed estimate of 100 transactions per day with exceptional accuracy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
CNA/Medical Assistant, 03/2013 - 03/2017
Maxium Health Care City, STATE,
  • Assessed, documented and monitored vital signs for more than 5 patients per day.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Recorded vital signs and medical history for patients each visit.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Followed all principles of asepsis and infection control.
911 Communications Supervisor, 12/1988 - 03/2008
Onslow County Sheriffs Department City, STATE,
  • Translated management directives into actionable mandates for front-line staff.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Trained numerous employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Managed average of 30 cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
  • Responded to emergency calls routed by the automatic distribution system.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Used radio, telephone and computer system to update first responders with new information.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Assisted departments with special requests such as BOLOs.
  • Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
  • Earned reputation for good attendance and hard work.
  • Answered 100 calls per 12 hours to answer customer questions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
High School Diploma: , Expected in 06/1978
White Oak High School - Jacksonville, NC
Associate of Arts: Criminal Justice, Expected in 05/1981
Coastal Carolina Community College - Jacksonville, NC
Associate of Science: Medical Assistance Administration, Expected in 02/2013
Coastal Carolina Community College - Jacksonville, NC

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School Attended

  • White Oak High School
  • Coastal Carolina Community College
  • Coastal Carolina Community College

Job Titles Held:

  • Cashier/Sales Floor Associate Cashier
  • CNA/Medical Assistant
  • 911 Communications Supervisor


  • High School Diploma
  • Associate of Arts
  • Associate of Science

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