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cashier sales associate resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) XXX-1000 - Cell: - resumesample@example.com - : - -
Summary

Personable Store Associate with 5 years in retail sales and customer service. Well-versed in processing sales, working with customers and organizing merchandise. Successful at handling customer requests and concerns.

Detail-oriented Sales Associate with 5 years in retail and related positions. Exceptional organizational and leadership skills. Consistently goes extra mile to promote customer satisfaction and meet sales goals.

Enthusiastic retail professional with 5 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Skills
  • Customer assistance
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Dispute mediation
  • Money Transfer Systems
  • Money handling
  • Teamwork
  • Cash register operation
  • Retail sales
  • Loss prevention
  • Training and mentoring
  • Customer interaction
Experience
02/2012 to 10/2021
Cashier/Sales Associate Ace Hardware Richmond, CA,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Completed assigned training to stay updated on important policies and procedures.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
10/2009 to 11/2011
Cashier/Sales Associate Ace Hardware Rio Rancho, NM,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Completed assigned training to stay updated on important policies and procedures.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Generated brand awareness and positive product impressions to increase sales.
  • Offered coupons and special deals to increase quantity of customer spending.
06/2006 to 12/2008
Cashier/Sales Associate Ace Hardware Ripon, CA,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Completed assigned training to stay updated on important policies and procedures.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Generated brand awareness and positive product impressions to increase sales.
  • Adhered to company initiatives and achieved established goals.
Education and Training
Expected in 05/2006 to to
High School Diploma:
Kokomo High School - Kokomo, IN
GPA:
  • Ranked in Top 25% of class
  • School Newspaper Member
  • Girls League Member
  • Completed professional development in Cadet Teaching
Expected in to to
: Elementary Education
Ball State University - Muncie, IN
GPA:
  • 2.77 GPA

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Resume Overview

School Attended

  • Kokomo High School
  • Ball State University

Job Titles Held:

  • Cashier/Sales Associate
  • Cashier/Sales Associate
  • Cashier/Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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