cashier sales associate resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty.

  • Issue and conflict resolution
  • Capital improvement planning
  • Team building
  • Problem resolution
  • Invoice generation
  • Team management
  • Process improvement
  • Communications
  • Planning and coordination
  • Supervision
  • Organization
  • Inventory management
  • Customer service
  • Spanish translation
  • Customer support
  • In-store support
  • Store maintenance
  • High-energy attitude
  • Data evaluation
  • Shipping and receiving understanding
  • Technologically savvy
  • Call center experience
  • Report creation
  • Employee coaching
  • Business development understanding
  • Microsoft Office expertise
  • Stockroom procedures
  • Customer relations
  • Bilingual- Spanish
Cashier/Sales Associate, 03/2019 to Current
Ace HardwareSkiatook, OK,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
Front of House Team Member, 09/2018 to 01/2019
Chick-Fil-AHouston, TX,
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Welcomed each patron warmly, opened door, engaged guest to learn how to best serve and escorted guest to table or placed name on waitlist with communication of wait time.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Partnered with team members to efficiently serve food and beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Receptionist, 04/2016 to 04/2018
AltamedPasadena, CA,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Scheduled appointments based on Foreman availability and established load parameters.
  • Rendered information to callers and drafted office emails.
  • Processed payments for customers and updated accounts to reflect balance changes.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Responded to customer concerns and issues.
  • Coordinated and communicated with clients daily to gather pertinent information.
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
Education and Training
High School Diploma: , Expected in 05/2019 to Deer Park High School - Deer Park, TX
Bachelor of Arts: Political Science, Expected in 05/2023 to Texas Southern University - Houston, TX

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Resume Overview

School Attended

  • Deer Park High School
  • Texas Southern University

Job Titles Held:

  • Cashier/Sales Associate
  • Front of House Team Member
  • Receptionist


  • High School Diploma
  • Bachelor of Arts

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