Cashier/Sales Associate Resume Example
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CASHIER/SALES ASSOCIATE
Professional Summary
Committed and hardworking customer service representative, with 5 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and, ringing up customers. Creative problem-solver versed in customer service.
Skills
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Work History
Cashier/Sales Associate, 12/2018 to 03/2019
Ace Hardware – Stanwood , WA
Ace Hardware – Stanwood , WA
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Assisted customers with special services, account updates and promotional options.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Answered questions about store policies and concerns to support positive customer experiences.
- Educated customers on promotions to enhance sales.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Increased sales [Number]% by offering advice on purchases and promoting additional products.
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Key Holder/Lead Sales Associate, 04/2016 to 07/2017
Petco – Palm Beach Gardens , FL
Petco – Palm Beach Gardens , FL
- Engaged with customers to build rapport and promote long-term loyalty, increasing sales by [Number]%.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Performed as integral staff member in streamlining opening and closing procedures.
- Prepared merchandise for distribution and placement across sales floor by tagging the product.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Researched issues to obtain appropriate answers to customer inquiries.
- Answered questions about store policies and concerns to support positive customer experiences.
- Assisted customers by answering questions and fulfilling requests.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Returned change and currency and processed debit and credit card payments with [Number]% accuracy rate.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and [Skill] talents.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Assisted customers with locating and choosing merchandise in any store department.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Associate, 01/2015 to 01/2016
Carejourney – Arlington , VA
Carejourney – Arlington , VA
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Processed product returns and assisted customers with other selections.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Prepared cash deposits with zero discrepancies.
- Completed orders through [Type] system and organized product deliveries to meet customer timetables.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma: 06/2012
New Waverly High School - City, State
New Waverly High School - City, State
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Resume Overview
School Attended
- New Waverly High School
Job Titles Held:
- Cashier/Sales Associate
- Key Holder/Lead Sales Associate
- Sales Associate
Degrees
- High School Diploma : 06/2012
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