Cashier/Sales Associate Resume Example Circle K

CASHIER/SALES ASSOCIATE

Professional Summary

Committed and hardworking customer service representative, with 5 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and, ringing up customers. Creative problem-solver versed in customer service.

Skills

Credit card processing
Complaint resolution
Sales expertise
Order fulfillment
Stocking and replenishing
Training development aptitude
Retail store support
POS systems expert

Key holder experience
Money handling abilities
Good listening skills
Recordkeeping strengths
Data Entry
Strategic sales knowledge
Creative problem solving

Work History

Cashier/Sales Associate, 12/2018 to 03/2019
Circle K – New Waverly, Texas

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers with special services, account updates and promotional options.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Answered questions about store policies and concerns to support positive customer experiences.
Educated customers on promotions to enhance sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Increased sales [Number]% by offering advice on purchases and promoting additional products.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.

Key Holder/Lead Sales Associate, 04/2016 to 07/2017
Dollar General – Conroe, TX

Engaged with customers to build rapport and promote long-term loyalty, increasing sales by [Number]%.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Performed as integral staff member in streamlining opening and closing procedures.
Prepared merchandise for distribution and placement across sales floor by tagging the product.
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Researched issues to obtain appropriate answers to customer inquiries.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers by answering questions and fulfilling requests.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Marked-down clearance items and relocated merchandise to proper store areas.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Returned change and currency and processed debit and credit card payments with [Number]% accuracy rate.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and [Skill] talents.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Assisted customers with locating and choosing merchandise in any store department.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Sales Associate, 01/2015 to 01/2016
Zone D' Erotica – New Waverly , TX

Maintained organized, presentable merchandise to drive continuous sales.
Tracked stock using company inventory management software.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Processed product returns and assisted customers with other selections.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
Educated customers on promotions to enhance sales.
Prepared merchandise for sales floor by pricing or tagging.
Prepared cash deposits with zero discrepancies.
Completed orders through [Type] system and organized product deliveries to meet customer timetables.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Engaged with customers to effectively build rapport and lasting relationships.

Education

High School Diploma: 06/2012
New Waverly High School - New Waverly, TX

Resume Overview

Companies Worked For:

Circle K
Dollar General
Zone D' Erotica

School Attended

New Waverly High School

Job Titles Held:

Cashier/Sales Associate
Key Holder/Lead Sales Associate
Sales Associate

Degrees

High School Diploma : 06/2012

Cashier/Sales Associate Resume Example

Resume Score: 80%

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