Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Retail Sales Associate with more than [Number] years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Opening and closing procedures
Trusted key holder
10/2016 to 03/2017
Cashier/Sales AssociateTraderbaker Vendor Mall – Jasper, IN
Managed vendor sales reports.
Maintained general store appearance to ensure a clean and safe retail environment.
General floor sales and supervision of locked display cases.
Performed store opening, closing and shift change actions.
Worked extra shifts during busy periods to maintain service.
Received and processed customer payments.
03/2015 to 03/2017
Therapeutic Riding Volunteer/TeacherFreedom Reins – Jasper, IN
Assisted riders with their horses.
Taught weekly classes in rider skill development.
Assisted with planning and organization of annual rider/volunteer appreciation day celebration.
11/2014 to 04/2015
Lead Sales AssociateDollar General – Dale, IN
Managed store in absence of general manager.
Store opening and closing duties; readying cash, sales documentation, cash balancing.
Supervision of cashiers.
Stocking/inventory control and cashier duties.
Daily store sales deposits and cashier logs.
Priced merchandise, stocked shelves and took inventory of supplies.
Stocked and replenished merchandise according to store merchandising layouts.
Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
09/2013 to 09/2014
CashierK-mart – Jasper, IN
Greeted customers and assisted with their purchase decisions.
Priced and tagged floor inventory for store sales as well as management of inventory's sale dates and expirations.
Mastered all cashiering duties within four months so as to become trainer for new employees.
Assisted front-end management with phone inquiries, age-restricted sales, return/refund approvals and customer satisfaction mission.
Managed seasonal garden shop sales, stock and customer service.
Multiple acclaims for customer satisfaction, both from management as well as customers.
Guerrette (Andy), page 2.
Established strong vendor relationships to maintain and support the business.
Trained new cashiers on procedures, customer service and sales techniques.
05/2005 to 02/2011
Disc JockeyThe Yacht Club – Van Buren, ME
Managed musical entertainment and light show for the club's patrons.
Operated numerous pieces of entertainment equipment (mixing boards, CD players, amplifiers, lighting).
Constructed music play lists.
Selected music carefully in order to achieve a balance of musical styles on the program.
Performed at an average of [Number] events per month, including special functions, rehearsals and recordings.
05/2009 to 10/2010
Sales AssociatePeople Helping People – Van Buren, ME
Greeted customers and assisted with their purchases.
Developed and executed back-to-school sales concepts.
Negotiated sale pricing to better assist customers in need.
Cashiering, stocking (daily as well as seasonal set-up and take down), general store cleaning/maintenance.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Organized racks and shelves to maintain the visual appeal of the store.
02/2001 to 08/2007
Confidential ShredderNorstate Fed Credit Union – Madawaska, ME
Destruction of "expired" confidential bank statements for various bank locations.
Preparation of shredded documents for off-site transfer.
10/2013 to Current
Owner / Disc JockeyCustom Sound & Light DJ Service – Lake County, IL Private music and light shows for weddings, parties, social events.
High School Diploma: St. John Valley Technology Center - Frenchville, ME Culinary Arts & Nursing
High School Diploma: Wisdom Middle/High School - St. Agatha, ME General Studies