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Cashier/ Sales Associate Resume Example

Resume Score: 80%

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LJ
CASHIER/ SALES ASSOCIATE
Summary

Seeking to work in an environment that will challenge myself, while allowing me to contribute to continued growth and success of the organization. I am a student pursuing a Criminal Justice degree with a minor in Biology. I am very Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Highly dependable
  • Leadership skills
  • Inventive
  • Multitasking
  • Fast learner
  • Customer oriented
  • Well organized
  • Self- motivated
  • Communication skills
  • Dependable
  • Bilingual
  • Instruction
  • Multitasking
  • Organizational skills
  • Event support
  • Record keeping
  • Patron support
  • Emergency Response
  • Professional development
  • Project organization
  • Planning and coordination
  • Cash register operation
  • Cleaning abilities
  • Avid, Policies
  • Cash register, Fast learner
  • Communication skills, Record keeping
  • Clients, Safety
  • Customer satisfaction, Sales
  • Customer service, Self- motivated
  • Dependable, Spanish language
  • English, Staffing
  • First aid, Supervisor
  • Instruction, Telephone
  • Leadership skills, Unique
  • Listening, Well organized
  • Multitasking
  • Organizational skills
  • Sales expertise
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Retail sales
  • Organization
  • Money handling
  • Teamwork
  • Retail merchandising expertise
  • Customer assistance
Experience
Cashier/ Sales Associate / Bath and Body Works - Laredo, TX10/2020 - Current
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Stocked shelves and supplies and organized displays.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Greeting customers and ascertained customers' needs.
  • Demonstrated used and care of merchandise.
  • Greeted customers promptly.
  • Received customer payments.
  • Described products and service in detail.
  • Assisted on sales floor as needed to maintain service standards.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Promoted brand through event marketing, demonstrations and sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Lifeguard / City of Laredo, Laredo TX — Lifeguard - LAREDO, TX10/2019 - Current
  • Ability to perform life-saving skills, record keeping, sanitation and instruction.
  • Maintain good planning and organizational skills.
  • Take and follow directions from supervisor.
  • Effectively communicate both English and Spanish language.
  • Ability to give directions to and gain compliance from assigned staff.
  • Ability to maintain harmonious and effective working relationships with other employees and respond to general public.
  • Project a positive and professional image of the City of Laredo.
  • Maintain good health and physical condition sufficient to permit the full performance of the duties of the position.
  • Certified in CPR, AED and first aid training with a valid lifeguard certification for two years.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Consistently complied with pool regulations and policies while encouraging staff to follow guidelines.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Patrolled areas to identify anyone in need of assistance and provide immediate care.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Maintained neat and clean pool area and clean water at all times.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Partnered with fellow team members on new customer service program to promote seamless transitions.
Guest Specialist / Petco - Laredo, TX10/2018 - 10/2019
  • Interact well with callers requesting product information and technical support, responding with professionalism and empathy while proactively resolving conflicts to prevent escalation and ensure customer satisfaction.
  • Clearly communicate with customers via telephone and online to identify individual needs and provide positive solutions.
  • Superb active listening skills complemented by proven skill in facilitating consultative sales discussions.
  • Avid team supporter, motivating peers through personal example, a positive attitude, and a willingness to lend a hand whenever needed.
  • Available to work overtime and on weekends to ensure adequate staffing.
  • Assisted pet parents with methods to care and train their pets.
  • Cared and fed small animals, reptiles and fish.
  • Kept all surfaces clean and well-presented to customers.
  • Pursued opportunities to wow guests with above-and-beyond service.
  • Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
  • Improved operations by working with team members and customers to find workable solutions.
  • Answered questions about pet services with professional responses that met or exceeded company requirements.
  • Greeted customers and always provided knowledgeable assistance.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
Texas A&M International University - Laredo, TXExpected in 2022Bachelor of Arts and Sciences: Criminal Justice, Biology
United High School - Laredo, TX2018High school Diploma
Activities and Honors
  • Member of Texas A&M International University Cheer Team
  • Member of the SLIC organization (Sophomore Leaders Involved in Change)
  • Member of the Honors program at Texas A&M International University
Accomplishments
  • CPR/First-Aid/AED Certification.
  • Microsoft Office Specialist (MOS).
  • Adobe Certified Associate Visual Communication using Adobe Photoshop STRENGTHS.
  • Discipline.
  • Responsibility.
  • Achiever.
  • Learning agility.
  • Decision making skills.
  • Coaching people: Teaching.
  • Creating Ideas: Creativity.
  • Positive Attitude: Creating a positive work environment.
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Resume Overview

Companies Worked For:

  • Bath and Body Works
  • City of Laredo, Laredo TX — Lifeguard
  • Petco

School Attended

  • Texas A&M International University
  • United High School

Job Titles Held:

  • Cashier/ Sales Associate
  • Lifeguard
  • Guest Specialist

Degrees

  • Texas A&M International University - Laredo, TX Expected in 2022 Bachelor of Arts and Sciences : Criminal Justice, Biology
    United High School - Laredo, TX 2018 High school Diploma

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