LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Team Leadership
  • Customer Service
  • Problem-Solving
  • Time Management
  • Friendly and Outgoing
  • Store Policies and Procedures
  • Building Customer Relationships and Loyalty
  • Attention to Detail
  • Dependable and Responsible
  • Respectful and Compassionate
Experience
Cashier/Sales Associate, 04/2023 - Current
Ollie's Bargain Outlet Monroe, LA,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Used product knowledge to suggest items to match client needs.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Cross-sold products to boost overall sales purchases.
  • Answered phone calls to assist customers with questions and orders.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Assisted customers by providing information and resolving complaints.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Scanned items and checked pricing on cash register for accuracy.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Caregiver, 02/2023 - Current
The Mansions At Alpharetta Assisted Living And Memory Support Alpharetta, GA,
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Drove clients to doctors' appointments and social outings.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Caregiver, 10/2022 - 02/2023
The Mansions At Alpharetta Assisted Living And Memory Support Alpharetta, GA,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Helped clients get in and out of beds and wheelchairs.
Education and Training
High School Diploma: , Expected in 06/2023
-
Flordia Virtual - Home School,
GPA:
Status -

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Resume Overview

School Attended

  • Flordia Virtual

Job Titles Held:

  • Cashier/Sales Associate
  • Caregiver
  • Caregiver

Degrees

  • High School Diploma

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