cashier sales associate resume example with 2 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding customer satisfaction by leveraging communication skills and sales expertise. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Thank you for considering me for employment.
Skills
Brand promotions
Independent judgement
Cash register operation
Documentation and recordkeeping
Sales expertise
Interpersonal and written communication
POS system operation
Money Transfer Systems
Retail merchandising expertise
Money handling
Customer assistance
Teamwork
Retail sales
Issue resolution
Coin counting
Security monitoring
Payment processing
Merchandise restocking
Credit and cash transactions
Returns and exchanges
ID verification
Effective customer upselling
Cash drawer balancing
Loss prevention
Cash management
Product recommendations
Scanner operations
Training and mentoring
Experience
10/2021 to CurrentCashier/Sales AssociatePetco | Roanoke, VA,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, applied discounts and collected payments to process transactions.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Completed assigned training to stay updated on important policies and procedures.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Generated brand awareness and positive product impressions to increase sales.
Adhered to company initiatives and achieved established goals.
Offered coupons and special deals to increase quantity of customer spending.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Maintained current store, product and promotional knowledge to drive consistent sales.
Increased customer service feedback scores by delivering outstanding service to customers daily.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Responded to customer questions about products and services.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Greeted and assisted customers in locating items and completing purchases.
Managed cash register operations using POS system and processed sales and returns.
Greeted customers upon entrance and handled cash and credit transactions.
Put new merchandise on shelves and racks in attractive arrangements.
Assessed conflicts and identified solutions for clients promptly.
Assisted in ringing up sales at registers and bagging merchandise.
04/2020 to 07/2021Cashier/Sales AssociatePetco | Royersford, PA,
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, applied discounts and collected payments to process transactions.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Completed assigned training to stay updated on important policies and procedures.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Generated brand awareness and positive product impressions to increase sales.
Adhered to company initiatives and achieved established goals.
Offered coupons and special deals to increase quantity of customer spending.
Worked with off-site locations to find desired items for customers.
Increased profits by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
Trained new staff to develop with excellent product knowledge
Reviewed planograms and end cap placements to properly merchandise items.
Updated signage to reflect current pricing and promote target merchandise.
Assembled structural components, replacing parts to meet regulatory code standards.
Totaled bills, accepted payments and returned change.
Rebuilt components and systems to correct faults and achieve desired performance levels.
Checked out customers by processing payments and bagging items.
Assisted customers with product, promotion and policy information.
Maintained order of customer and crew member work areas.
Verified orders and bagged items for easy transport.
Prepared products by adding tags and readying pallets for restocking.
Answered customer questions and took orders.
Restocked supplies, removed trash and cleaned areas.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Observed safety precautions and practices when using heavy machinery and equipment.
Upheld high standards of productivity and quality in operations.
Drove team success by completing assigned task quickly and accurately.
Used loaders, hand trucks, forklifts and cranes.
Picked orders from storage, wrapped and staged for shipments.
Moved goods between warehouse locations according to shipment and storage needs.
Used forklift to load trailers at warehouse.
Transported merchandise loads or pallets using forklift.
Loaded items to maximize work efficiency.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
09/2019 to 04/2020Cashier/Crew MemberMcDonald's | City, STATE,
Kept customer and food preparation areas clean and well-organized.
Restocked workstation with supplies and communicated out-of-stock items to management.
Completed opening, closing and shift change tasks by following company guidelines.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Accurately made change for cash transactions.
Processed sales transactions to prevent long customer wait times.
Verified orders and bagged items for easy transport.
Processed credit card payments and gave counter slips to customers for signatures.
Took orders, prepared foods and processed payments in full-service establishment.
Informed customers of final bill tab and processed various forms of payment.
Mastered point-of-service computer system for automated order taking.
Reviewed contents on food trays to check complete order.
Monitored and counted food stock and supplies to reorder on time.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Cleaned and stocked front-end areas with register tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Welcomed customers, offering assistance to help find store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Placed merchandise in bags or boxes and gave packages to customers.
Resolved issues with cash registers, card scanners and printers.
Answered phone calls to assist customers with questions and orders.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Scanned items quickly to keep lines moving and reduce overall wait time.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Stayed up to date on current item discounts to support promotions.
Redeemed promotional coupons and food stamps and figured discounts.
Resolved customer complaints and escalated worsening concerns for remediation.
Prepared food, including hamburgers, fries and more items.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Filled beverages and delivered food to customers by request.
Maintained cleanliness and organization of line workstations.
Operated fryers and grills according to instructions to maintain safety and food quality.
Distributed prepared food to servers.
Education
Expected in 06/2019 to to High School Diploma | James A. Taylor High School, Belfair, WA, GPA:
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