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cashier restaurant waitress resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Experienced cashier/waitress/cook with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Skills
  • Check Payment Processing
  • Point of Sale (POS) System Operations
  • High-Volume Dining
  • Special Dietary Requirements
  • Menu Memorization
  • Table Bussing
  • Price Memorization
  • Dining Customer Service
  • Food Safety Understanding
  • Table Setting Arrangements
  • Effective Customer Upselling
  • Dish Preparation
  • Bathroom Servicing
  • Ability to Lift 30 Pounds
  • Cleaning and Sanitizing
  • High Volume Dining
  • Verbal and Written Communication
  • Food Safety Standards
  • Food and Beverage Service
  • Workflow Coordination
  • Point of Sale Systems
  • Menu Memorization and Presentation
  • Specials Promotion and Upselling
  • Service Oriented
  • Transactions and Cash Handling
  • Team Player
  • Warm and Friendly
  • Customer Service and Rapport
  • High Energy and Stamina
  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Menu Recommendations
  • Upselling and Cross Selling
  • Service-Oriented
  • Special Requests and Substitutions
Experience
Cashier/Restaurant Waitress, 11/2021 to Current
North American BreweriesLouisville, KY,
  • Provided exceptional service to high volume of daily customers.
  • Informed customers of daily specials and signature menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Filled condiments and napkin containers during slack periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Prepared checks, itemizing total meal costs and taxes.
  • Addressed complaints to kitchen staff and served replacement items.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Responded to ad hoc cleaning duties at end of shift.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Presented menus and answered questions regarding items.
Line Cook, 07/2018 to 03/2021
Mansfield RestaurantCity, STATE,
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Cooked multiple orders simultaneously during busy periods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Head Grill Cook, 07/2017 to 12/2018
Red LobsterCity, STATE,
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Distributed prepared food to servers.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
  • Replenished food items from inventory and rotated ingredients.
  • Received and stored food and supplies.
  • Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
  • Made meals in accordance with company standards and requirements.
  • Maintained cleanliness and organization of line workstations.
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Garnished and arranged plated meals.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
Education and Training
High School Diploma: , Expected in 07/2012 to Ecot - Mansfield, OH,
GPA:

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Resume Overview

School Attended

  • Ecot

Job Titles Held:

  • Cashier/Restaurant Waitress
  • Line Cook
  • Head Grill Cook

Degrees

  • High School Diploma

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