Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Completed two 40 hour internships at the San Diego State Children’s Center.

  • Cleanliness and Organization
  • Sales
  • Customer Contact
  • Reservation Coordination
  • Credit card processing
  • Stocking and replenishing
  • Product upselling
  • Customer assistance
  • Liquor law compliance
  • Cash register operations
  • Payment collection
  • Time management skills
  • Order taking
  • Maintaining store appearance
  • Adaptability
  • Friendly demeanor
  • Money handling
  • Interpersonal skills
  • Spirit, wine and beer expertise
  • Multi-tasking ability
  • Staff training
Work History
04/2016 to Current Cashier/Restaurant Hostess/Table Busser/Waitress Bjc Healthcare | Springfield, IL,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and support positive work environment.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
  • Coordinated 100+ events throughout 3 banquet spaces, including weddings, reunions, and corporate meetings.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
04/2016 to 11/2016 Cashier Rubios | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
11/2014 to 01/2016 Cashier/Prep Cook/Food Server Hometown Buffet | City, STATE,
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Educated customers on promotions to enhance sales.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Expected in 06/2014 High School Diploma | Valhalla High School, , GPA:
Expected in | Cuyamaca College, , GPA:
Expected in | Grossmont College, El Cajon, CA GPA:
Expected in 08/2020 Bachelor of Science | Child And Family Development San Diego State University, San Diego, CA GPA:

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Resume Overview

School Attended

  • Valhalla High School
  • Cuyamaca College
  • Grossmont College
  • San Diego State University

Job Titles Held:

  • Cashier/Restaurant Hostess/Table Busser/Waitress
  • Cashier
  • Cashier/Prep Cook/Food Server


  • High School Diploma
  • Bachelor of Science

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