, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Methodical professional eager to bring strong administrative skills to growing company in need of top-level support. Effectively handling various administrative tasks, including Scheduling appointments and ensure all appointments are confirmed for assigned clinic/provider and Communicates with patients regarding any issues with scheduling, referrals or insurance verification. Diligent and tidy individual with commitment to providing exceptional customer service.
Skills
Multi-line telephone skills
Organization and efficiency
Office equipment operations
Recordkeeping and bookkeeping
Business operations understanding
Service-oriented mindset
Multitasking and prioritization
Flexible
PC proficient
Professional and polished presentation
Data entry
Experience
10/2017 to 10/2019Cashier/Medical Billing CoderCb Richard Ellis | Greece, NY,
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Received payments for Medical services and products and issued receipts.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new team members in cash register operation, stock procedures and customer service.
Operated cash register, collected payments and provided accurate change.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues with cash registers, card scanners and printers.
Assisted accountant with completing end-of-day counts and securing funds to prevent loss or theft.
11/2012 to 05/2016ReceptionistNadap Nys Inc. | Hempstead, NY,
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Rendered information to callers and drafted office emails.
Prepared packages for interoffice deliveries and coordinated timely shipments.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Maintained daily calendars, set appointments with clients and planned daily office events.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled and confirmed appointments.
Processed payments and updated accounts to reflect balance changes.
03/2010 to 10/2011Receptionist/Secretary24Hr Homecare | Riverside, CA,
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Organized and updated daily schedules and monthly calendar obligations for various levels of management and staff.
Drafted professional business communication, including letters and memos.
Sorted incoming mail and directed to correct personnel each day.
Entered data in excel software to keep records of patient information.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Maintained daily calendars, set appointments with clients and planned daily office events.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled and confirmed appointments.
02/2021 to CurrentOffice CoordinatorSteward Medical Group | City, STATE,
Documented and routed business correspondence to manage office paperwork.
Input accurate account data to efficiently update company database and maintain detailed records.
Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes by leveraging strong multitasking and task prioritization skills.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Collaborated closely with Office Manager to effectively smooth and improve office operations.
Supported internal team members with technical knowledge, operational support and exemplary customer service.
Managed and distributed incoming and outgoing mail and packages for staff.
Education and Training
Expected in 2012Associate of Applied Science | Medical AssistingUnited Education Institute, Morrow, GeorgiaGPA:
Dean's List Honoree June 2012
Completed professional development in Medical Assistant
President's List for Academic Excellence Recipient
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