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Cashier/Junior Bookkeeper Resume Example

Resume Score: 80%

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CASHIER/JUNIOR BOOKKEEPER
Summary

I am a hardworking and reliable worker with strong customer service skills and I strive to be as efficient as possible. I am a people-person that enjoys working with people from all walks of life. I am courteous and respectful with guests while staying positive and service-oriented. I am motivated, professional, I have a strong drive to learn. I'm interested in a lot of different fields so I guess you can say I'm a jack of all trades but a master of none. I'm a strong communicator and team player, eager to learn new information. One of my professors told me that I was addicted to learning and I'm always looking for new ways to educate myself. I stay calm in crisis situations and I can perform multiple duties in fast paced settings. I have a good work ethic that comes from growing up on a working farm with my grandpa and my dad.

Skills
  • Inventory management
  • Team management
  • Operational improvement
  • Team building
  • Problem resolution
  • Planning and coordination
  • Organization
  • Customer service
Experience
Cashier/Junior Bookkeeper, 09/2016 - 09/2020Hansens IGA - Cashton, WI
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed 100's of transactions per day with exceptional accuracy.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
Assistant Unit Manager, 02/2000 - 08/2010Country Kitchens LLC - Mauston, WI
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Resolved escalated customer concerns to drive customer satisfaction and loyalty.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Managed accounts payable, accounts receivable and payroll.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Developed and maintained exceptional customer service standards.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Regularly updated computer systems with new pricing and daily food specials.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Front , 04/2003 - 11/2008Mauston Veterinary Clinic - Mauston, WI
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for patients
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Process financial transactions for clients.
  • Worked with clients to processes all financial transactions.
  • Created and maintained accurate and confidential patient files.
  • Updated patient financial information to ensure accuracy.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in a busy veterinary office with 2 providers.
  • Called patients to schedule appointments, consistently double-checking information and availability.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Supervised waiting area, mopped floors, restocked items for sale in waiting room {collars, leashes, pet food, harnesses, animal treats, animal toys, and food dishes} and rearranged magazines to maintain office.
Education and Training
University of Phoenix - OnlineSome College (No Degree)Pharmacy Technician
Additional Information

I've always considered myself a hard worker with a strong work ethic. I was raised by a single father for the first 13 years of my life. My dad worked 45 to 50 hours a week at Toro and then he ran a working beef farm with my grandpa. My dad instilled all those values in myself and my older sister. I love learning new things and I try to absorb as much information as I can from every situation and person that I come into contact with. I'm observant and I'd like to think I'm a good judge of character and I love helping people in any way that I can. I'm a sponsor to a recovering addict and I absolutely love helping her.

Thank you for taking your time to read my resume and I'm looking forward to hearing from you and hopefully setting up an interview.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hansens IGA
  • Country Kitchens LLC
  • Mauston Veterinary Clinic

School Attended

  • University of Phoenix

Job Titles Held:

  • Cashier/Junior Bookkeeper
  • Assistant Unit Manager
  • Front

Degrees

  • Some College (No Degree) Pharmacy Technician

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