Cashier/Junior Bookkeeper Resume Example Hansens IGA

CASHIER/JUNIOR BOOKKEEPER

Summary

I am a hardworking and reliable worker with strong customer service skills and I strive to be as efficient as possible. I am a people-person that enjoys working with people from all walks of life. I am courteous and respectful with guests while staying positive and service-oriented. I am motivated, professional, I have a strong drive to learn. I'm interested in a lot of different fields so I guess you can say I'm a jack of all trades but a master of none. I'm a strong communicator and team player, eager to learn new information. One of my professors told me that I was addicted to learning and I'm always looking for new ways to educate myself. I stay calm in crisis situations and I can perform multiple duties in fast paced settings. I have a good work ethic that comes from growing up on a working farm with my grandpa and my dad.

Skills

Inventory management
Team management
Operational improvement
Team building

Problem resolution
Planning and coordination
Organization
Customer service

Experience

Cashier/Junior Bookkeeper, 09/2016 － 09/2020Hansens IGA － Cashton, WI

Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Helped customers find specific products, answered questions and offered advice.
Processed 100's of transactions per day with exceptional accuracy.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Processed customer payments quickly and returned exact change and receipts.
Resolved issues with cash registers, card scanners and printers.

Assistant Unit Manager, 02/2000 － 08/2010Country Kitchens LLC － Mauston, WI

Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Resolved escalated customer concerns to drive customer satisfaction and loyalty.
Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Managed accounts payable, accounts receivable and payroll.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Developed and maintained exceptional customer service standards.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Regularly updated computer systems with new pricing and daily food specials.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Front , 04/2003 － 11/2008Mauston Veterinary Clinic － Mauston, WI

Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits for patients
Reviewed pet records from daily visits and appointments, entering all important data into system.
Process financial transactions for clients.
Worked with clients to processes all financial transactions.
Created and maintained accurate and confidential patient files.
Updated patient financial information to ensure accuracy.
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in a busy veterinary office with 2 providers.
Called patients to schedule appointments, consistently double-checking information and availability.
Prepared and sent financial statements to support bookkeeping functions.
Supervised waiting area, mopped floors, restocked items for sale in waiting room {collars, leashes, pet food, harnesses, animal treats, animal toys, and food dishes} and rearranged magazines to maintain office.

Education and Training

University of Phoenix － OnlineSome College (No Degree)Pharmacy Technician

Additional Information

I've always considered myself a hard worker with a strong work ethic. I was raised by a single father for the first 13 years of my life. My dad worked 45 to 50 hours a week at Toro and then he ran a working beef farm with my grandpa. My dad instilled all those values in myself and my older sister. I love learning new things and I try to absorb as much information as I can from every situation and person that I come into contact with. I'm observant and I'd like to think I'm a good judge of character and I love helping people in any way that I can. I'm a sponsor to a recovering addict and I absolutely love helping her.

Thank you for taking your time to read my resume and I'm looking forward to hearing from you and hopefully setting up an interview.

Resume Overview

Companies Worked For:

Hansens IGA
Country Kitchens LLC
Mauston Veterinary Clinic

School Attended

University of Phoenix

Job Titles Held:

Cashier/Junior Bookkeeper
Assistant Unit Manager
Front

Degrees

Some College (No Degree) Pharmacy Technician

Cashier/Junior Bookkeeper Resume Example

Resume Score: 80%

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