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Cashier/Host Resume Example

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CASHIER/HOST
Summary

Experienced [Job Title] offering dedication and service expertise developed over [Number] years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature.

Skills
  • Eligibility Verification
  • Acccounts Receivable
  • Invoice Generation
  • Problem Resolution
Experience
Cashier/Host | 04/2019 to Current
Company Name - City, State
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Safety Coordinator | 04/2012 to 04/2016
Company Name - City, State
  • Earned reputation for good attendance and hard work.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Completed [Type] project resulting in [Result].
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Collaborated in development of [Type] procedures.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
Host | 01/2012 to 04/2012
Company Name - City, State
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Answered telephone to provide establishment information and take party reservations.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Worked within [Type] application to collect reservation information and communicate updates to guests.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Answered questions about food and order statuses for waiting customers.
  • Guided guests to appropriate seating for party size, provided with menus and [Action].
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Cleaned seating area and checked restrooms every [Timeframe].
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Notified servers after seating parties in section for prompt service.
Cashier | 06/2011 to 12/2011
Company Name - City, State
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
East Los Angeles College - City, State
Associate of Science
General Studies
Orange Coast College - City, State
Associate of Arts
General Studies
Buena Park High School - City, State
High School Diploma
05/2011
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Resume Overview

School Attended

  • East Los Angeles College
  • Orange Coast College
  • Buena Park High School

Job Titles Held:

  • Cashier/Host
  • Safety Coordinator
  • Host
  • Cashier

Degrees

  • Associate of Science
    Associate of Arts
    High School Diploma

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