Cashier/Host Resume Example
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I
CASHIER/HOST
Summary
My name is Shaun Irvine. I excel at learning new skills quickly and approach daily challenges with flexibility and openness to changing needs. I have superior work ethic and excellent communication, multitasking and prioritization skills. I may not have as much work experience as of yet, but I am willing to put in time and effort if hired. I am a hard worker but an easygoing person. I enjoy working with others, and I also excel in music and creative opportunities.
Skills
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Experience
Cashier/Host
Owings Mills , MDBuffalo Wild Wings/Oct 2019 to Current
Owings Mills , MDBuffalo Wild Wings/Oct 2019 to Current
- Greeted customers with a smile, escorted them to their seats, and supplied menus and utensils.
- Confirmed to-go orders through phone and third party services and ensured that they were ready for pick-up.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Backed up serving staff, food runners and bussers to keep dining room presentable and stayed on top of server availability and table turnover to make accurate decisions about seating locations ready for incoming guests.
- Answered telephone to provide establishment information and take party reservations.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Checked dining and serving areas every 15 minutes to verify proper cleanliness and readiness for guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Assisted waiters/waitresses by taking guests drink orders, providing extra napkins and condiments.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Answered customers' questions about hours, seating, current wait time and other information.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers.
- Guided guests to appropriate seating for party size, provided with menus and utensils.
- Tracked seated guests and available seating using a tablet.
- Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
- Notified servers after seating parties in section for prompt service.
- Answered questions about food and order statuses for waiting customers.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Cleaned and restocked front counter areas, got change for register and checked server supplies.
Volunteer
Eden Prairie , MNYmca Twin Cities/Apr 2019 to May 2019
Eden Prairie , MNYmca Twin Cities/Apr 2019 to May 2019
- Assisted with teaching children and special needs children.
- Assisted with clerical tasks, including handling tithe money, and scheduling appointments.
- Volunteered with organizing and helping with events and inventory.
- Developed and implemented activities and special events.
- Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Maintained up-to-date and accurate program files and records.
- Modeled social, behavioral and physical skills to promote development and improve classroom management.
- Produced and updated organizational records and reports, including organizing budgets and documentation.
- Helped plan and orchestrate events.
- Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
- Assisted with clerical tasks, including handling tithe money, and scheduling appointments.
Student Volunteer
City , STATEWildomar Animal Shelter/Apr 2019 to May 2019
City , STATEWildomar Animal Shelter/Apr 2019 to May 2019
- Greeted, directed, and answered any questions.
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Cared for and bathed animals.
- Cleaned and folded laundry.
- Worked with Petco and assisted with pet adoptions.
Education and Training
High School DiplomaMurrieta Valley High School2019City, State
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Resume Strength
- Word choice
- Length
- Strong summary
Resume Overview
School Attended
- Murrieta Valley High School
Job Titles Held:
- Cashier/Host
- Volunteer
- Student Volunteer
Degrees
- High School Diploma
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