Cashier/Home Apparel Associate Resume Example Safeway

CASHIER/HOME-APPAREL ASSOCIATE

Summary

Hardworking and reliable worker, with experience of exceeding customer service expectations. Calm and composed in stressful situations, and able to work effectively and productively with diverse work environments, customers, and individual needs.

Skills

Organizational strengths
Effective communication
Bilingual, English and Spanish

Cleaning and sanitation
Opening and closing procedures

Experience

01/2018 - CurrentSafewayPoulsbo , WA

Cashier/Home-Apparel Associate

Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped customers find specific products, answering questions and offering advice.
Processed customer payments quickly and returned exact change and receipts.
Shared detailed information regarding in-store products and provided options to help customers make decisions.
Directed all inbound calls in phone queues to improve call flow within the store
Maintained calm, friendly demeanor with upset customers to deescalate stressful situations.
Answered multiple inbound calls per day and directed to designated individuals or departments.
Addressed customer service inquiries quickly and accurately.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted supervisors with completing end-of-day counts and securing funds to prevent loss or theft.
Smoothly processed incoming orders, handling various transactions per day with exceptional accuracy.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.

08/2017 - 09/2018McDonald'sCity , STATE

Cashier

Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Completed opening, closing and shift change tasks to promote store efficiency.
Proactively checked headsets and replaced batteries prior to rush periods to maintain readiness.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Prepared drinks, ice cream and other special items to complete prepared food orders.
Kept drive-thru station well-stocked and organized to meet all customer needs.
Capitalized on slow periods to restock supplies, clean counters and remove trash.
Backed up front counter employees to maximize guest satisfaction with speedy service.
Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
Dispensed, poured and mixed water, soft drinks and [Type] beverages.
Restocked kitchen supplies by rotating food according to dates and times.
Cooked and prepared food items by chopping, dicing and properly storing ingredients.
Accepted payments and made change to process transactions.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Verified orders and bagged items for easy transport.
Monitored and counted food stock and supplies to reorder on time.
Used cash register to receive payments by cash, check, credit card and voucher.
Took orders, prepared foods and processed payments in full-service restaurant establishment.
Washed and sanitized dishes after every use to protect customers.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.

03/2018 - 08/2018Emily's Pancake HouseCity , STATE

Table Busser

Collected trash from receptacles and returned trays to kitchen for cleaning and reuse.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
Removed trash, spills and trays to keep areas clean and professionally organized.
Answered question for guests and retrieved desired items to maximize satisfaction.
Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
Monitored customer movements and quickly cleared empty tables for future customers.
Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
Supported serving staff in delivering accurate and well-presented food orders.
Greeted guests with friendliness and professionalism.
Proactively assessed customer needs and provided beverage refills, condiments and other services.

Education and Training

05/2019City

High School DiplomaLakes Community High School

Resume Overview

School Attended

Lakes Community High School

Job Titles Held:

Cashier/Home-Apparel Associate
Cashier
Table Busser

Degrees

High School Diploma

Cashier/Home-Apparel Associate Resume Example

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