Cashier/Guest Services Associate Resume Example Company Name

CASHIER/GUEST SERVICES ASSOCIATE

Professional Summary

Dedicated to making the company I'm employed by feel like home to guests as well as other employees. Superior knowledge of ethnic dining and retail. Trained in POS systems and table side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high traffic times. Effective at promoting team success by independently handling side work and cleaning up spills. Experience in working by myself in high demand restaurants with costumer satisfaction guaranteed. Works fast and efficiently regardless of the situation. Organized when restocking shelves and setting tables.

Skills

Point of Sale Knowledge
Menu Memorization
Food Preparation and Safety
Order Delivery Practices
Table Setting Knowledge
To-Go Order Preparation
Order Accuracy
Guest Relations Management
Food Tray Carrying
Sales expertise

Item promotion
Food and beverage pairings
Upselling techniques
Stocking and replenishing
Accurate money handling
Food running
Dining area maintenance
Point of sale operation
Performance improvement

Work History

10/2020 - CurrentCashier/Guest Services Associate | Company Name - City, State

Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Monitored self-checkout systems and provided assistance or intervention where required.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained cash drawer each shift.
Collected and authorized payments of guests.
Worked flexible schedule and extra shifts to meet business needs.
Reviewed weekly sales ads and monitored price changes.
Checked identification for proof-of-age for alcohol and tobacco sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Checked inventory and selected products from specific locations based upon availability.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Entered package information into company's computer system.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

04/2018 - 03/2020Front Desk Receptionist | Company Name - City, State

Checked riders into class by putting their names in the system
Cleaned and repaired bikes shoes
Helped riders get set up on their bikes, taught them how to stay secure
Restocked merchandise at the front of the store
Took calls and booked bikes online
Organized merchandise before it went onto the floor

05/2017 - 02/2018Server | Company Name - City, State

Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Restocked cups, toppings, yogurt machines, utensils, and napkins
Cleaned the store before opening and after closing
Worked the cash register by accepting cash and cards
Provided details on seasonal flavor availability, yogurt source, allergens and specials.
Helped patrons decide which flavor to choose according to preferences and tastes.
Catered to schools ad other companies for events
Catered to costumers allergy preferences

11/2016 - 04/2017Waitress | Company Name - City, State

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Stayed up-to-date on menu changes to help customers make food choices.
Kept server areas clean and stocked to increase efficiency while working tables.
Bussed and reset tables to keep dining room and work areas clean.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Greeted new customers, discussed specials and took drink orders.
Used cash registers and credit card machines to cash out customers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Inspected dishes and utensils for cleanliness.
Checked identification for minimum age for sale of alcoholic beverages.
Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

06/2017Woodside High School, CityHigh School Diploma

Business Technology Academy

05/2018Canada College, City, StateHigh School Diploma

01/2018Biola University, City, StateHigh School Diploma

03/2020College of San Mateo, City, StateHigh School Diploma

Continuing education in Business until May 2020

Resume Overview

School Attended

Woodside High School
Canada College
Biola University
College of San Mateo

Job Titles Held:

Cashier/Guest Services Associate
Front Desk Receptionist
Server
Waitress

Degrees

High School Diploma
High School Diploma
High School Diploma
High School Diploma

Cashier/Guest Services Associate Resume Example

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