Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering [Number] years of experience in [Industry]. Enthusiastic Gas Station Attendant with 2 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers.
Skills
Operating cash register
Activation of fuel pumps
Stocking
Cash register balancing
Customer service
Customer service and assistance
Payment processing
Safety awareness
Cleaning procedures
Education
Arkansas Tech UniversityRussellville, ARExpected in – –:Business Administration - GPA:
James Madison High SchoolVienna, VA, Expected in – –GED: - GPA:
Killeen Beauty SchoolKilleen, TX, Expected in 05/1975 – –Associate of Arts:Cosmetology Education - GPA:
Work History
Sam's Club, Walmart - Cashier/gas Station Attendant/Members Door Greeter City, STATE, 06/2016 - 05/2019
Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Cleaned and restocked front counter and store area to maintain welcoming environment for customers.
Cleaned up gas and other spills in accordance with spill procedures.
Assisted customers with operating fuel pumps, explaining proper fueling techniques.
Checked customer identification for alcohol, cigarette, and lottery sales.
Maintained clean and orderly work station.
Responded to all customer inquiries thoroughly and professionally.
Removed safety hazards, soiled items and trash from customer areas.
Educated customers about brand to incite excitement about company's mission and values.
Shared best practices for sales and customer service with other team members to help improve store's efficiency.
Determined customer needs by asking relevant questions and listening actively to responses.
Answered questions and provided information about [Area of Expertise].
Responded to customer requests efficiently and with knowledgeable assistance.
Facilitated sales of services and goods.
Pumped gas for guests and took payments.
Collected gas and amenity payments based on customer orders.
Kohls Department Store - Cashier/Customer Service Associate City, STATE, 08/2013 - 02/2016
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Worked closely with [Job title] to solve problems and handle customer concerns.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Increased sales by offering advice on purchases and promoting additional products.
Answered questions about store policies and concerns to support positive customer experiences.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Outlook For Hair - Hairstylist/Receptionist Assistant/Shampoo Assistant City, STATE, 06/2006 - 10/2008
Kept reception area clean and neat to give visitors positive first impression.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Received and routed business correspondence to correct departments and staff members.
Maintained building security by monitoring logbook and issuing visitor badges.
Collected, sorted, distributed and sent mail and packages.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Corresponded with clients through email, telephone or postal mail.
Kept records in [Software] to maintain [Type] data by entering and updating information.
Balanced [Job title] availability, customer schedules and maximum load levels when scheduling appointments.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Sorted, received and distributed mail correspondence between departments and personnel.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Answered and quickly redirected up to [Number] calls per [Timeframe].
Wrote professional business documents, such as [Type] and [Type].
Supported various administrative duties by proofreading, transcribing and invoicing.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Received [Number] in-bound calls and initiated [Number] out-bound daily calls to introduce customers to products and services offered.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Assisted over [Number] customers via phone each [Timeframe].
Routed incoming mail and messages to relevant personnel without delay.
Scheduled and confirmed appointments and meetings for [Job Title].
Operated multi-line telephone system to independently handle over [Number] calls each day.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Triaged incoming calls on [Number]-line phone system and directed to departments based on customer needs.
Resolved customer problems and complaints by [Action].
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Impressions For Hair - Hairstylist/Receptionist/Shampoo Assistant/Educator City, STATE, 01/1979 - 06/2006
Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment, and sweeping floors.
Provided special treatments involving shampooing, rinsing, and conditioning hair.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Offered highly skilled and diverse salon services to over [Number] daily customers, including cuts, color services and extensions.
Kept utensils properly washed and disinfected to meet hygienic standards.
Handled customer transactions accurately and kept detailed records for future reference.
Stocked shelves and merchandise and kept tidy appearance of salon.
Assisted in general salon tasks such as [Task] and [Task].
Appropriately washed chemically restructured hair to avoid damage and improve texture.
Performed shampoo and conditioning treatments on [Number] clients daily.
Answered telephone calls and scheduled appointments using [Software].
Assisted in maintaining salon's schedule.
Communicated with hairdressers to address customer issues and appointment conflicts.
Maintained professional and friendly demeanor to greet clients for customer satisfaction.
Contributed to health and safety of customers and staff by closely following health department regulations for sanitation and disinfection.
Sold salon products at front desk.
Recommended [Product or Service] to consumer with consideration for customer's personal preferences.
Prepared salon clients for specialized scalp treatments and conditioning.
Offered customers relaxing head massages during shampoo treatment.
Styled hair for [Number] large events such as annual fashion shows and special hair expos over [Timeframe].
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Introduced salon to alternative hair therapies involving natural products to bring in over [Number] new clients.
Serviced high-profile clients with intricate coloring and highlighting techniques.
Sold and promoted hair care products and cosmetics, helping increase salon revenues by [Number]%.
Processed payments by entering sales in register.
Kept detailed records of customer information and services provided to increase return customers by [Number].
Maintained sales goal of $[Number] per day.
Completed wet styling, thermal styling, permanent waving and hair relaxing services on over [Number] clients daily.
Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
Created memorable customer experiences by including special services such as head and neck massages during appointments.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase [Product] sales by [Number]%.
Offered color swatches to help clients choose desired hair color.
Trained salon staff in traditional and innovative haircutting techniques and salon management.
Suggested treatments and styles to suit customers' appearance and desired look.
Counted and documented opening and closing cash amounts daily.
Permed, relaxed and bleached hair for over [Number] customers daily.
Answered over [Number] phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Consistently received positive performance reviews from guests.
Organized sales area and work station to showcase [Product] and increase sales by [Number]%.
Accumulated [Number]+ clients weekly through one-on-one, personal service.
Recorded weekly supply and inventory needs and made regular orders worth $[Amount].
Professionally applied makeup to [Number] clients per month for outings, proms, weddings, funerals and other special occasions and events.
Recorded notes for future reference, including customer preferences and services delivered.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Increased return customers by [Number]% through cutting, coloring and styling clients' hair with precision.
Sanitized and organized station and tools by [Action] and [Action].
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Maintained regular client list of up to [Number] repeat customers while handling [Number] walk-in clients daily.
Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
Scheduled onsite and offsite makeup appointments for clientele.
Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Educated customers on products, including [Type] and [Type] to maximize benefits.
Conducted makeup classes for group of [Number] students.
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Booked over [Number] daily customer appointments in [Software].
Determined appropriate hair treatments based on conditions and textures.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Distributed business cards outside of salon to generate new business.
Monitored [Type] trends to stay on top of fashions and better serve customer needs.
Trimmed, cut and shaped hair and hairpieces based on customer preference for [Number] daily customers.
Performed in-home services for elderly clients unable to travel to salon.
Sourced materials and props for photo shoots to enhance products and appearance of subjects.
Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Weighed lab samples and pigments to achieve proper color.
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
Increased annual revenue by [Number]% for [Number] consecutive years through effective customer service and inventory management.
Used scissors, trimmers, clippers, razors and brushes on over [Number] customers with [Number]% customer satisfaction rate.
Expanded client base by [Number]% through direct referrals.
Prepared all items for photo shoots by removing tags, buffing surfaces and arranging layouts.
Completed safety training and certifications.
Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Performed full makeup applications to [Number] clients per week.
Resolved guest complaints about service or style.
Escorted guests to and from treatment rooms.
Designed individualized plans to assist customers in healing damaged or dry hair.
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School Attended
Arkansas Tech University
James Madison High School
Killeen Beauty School
Job Titles Held:
Cashier/gas Station Attendant/Members Door Greeter
