Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering [Number] years of experience in [Industry]. Enthusiastic Gas Station Attendant with 2 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers.

Skills
  • Operating cash register
  • Activation of fuel pumps
  • Stocking
  • Cash register balancing
  • Customer service
  • Customer service and assistance
  • Payment processing
  • Safety awareness
  • Cleaning procedures
Education
Arkansas Tech University Russellville, AR Expected in : Business Administration - GPA :
James Madison High School Vienna, VA, Expected in GED : - GPA :
Killeen Beauty School Killeen, TX, Expected in 05/1975 Associate of Arts : Cosmetology Education - GPA :
Work History
Sam's Club, Walmart - Cashier/gas Station Attendant/Members Door Greeter
City, STATE, 06/2016 - 05/2019
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Cleaned and restocked front counter and store area to maintain welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Assisted customers with operating fuel pumps, explaining proper fueling techniques.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained clean and orderly work station.
  • Responded to all customer inquiries thoroughly and professionally.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Answered questions and provided information about [Area of Expertise].
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Facilitated sales of services and goods.
  • Pumped gas for guests and took payments.
  • Collected gas and amenity payments based on customer orders.
Kohls Department Store - Cashier/Customer Service Associate
City, STATE, 08/2013 - 02/2016
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Outlook For Hair - Hairstylist/Receptionist Assistant/Shampoo Assistant
City, STATE, 06/2006 - 10/2008
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Received and routed business correspondence to correct departments and staff members.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Collected, sorted, distributed and sent mail and packages.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept records in [Software] to maintain [Type] data by entering and updating information.
  • Balanced [Job title] availability, customer schedules and maximum load levels when scheduling appointments.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Answered and quickly redirected up to [Number] calls per [Timeframe].
  • Wrote professional business documents, such as [Type] and [Type].
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Received [Number] in-bound calls and initiated [Number] out-bound daily calls to introduce customers to products and services offered.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Assisted over [Number] customers via phone each [Timeframe].
  • Routed incoming mail and messages to relevant personnel without delay.
  • Scheduled and confirmed appointments and meetings for [Job Title].
  • Operated multi-line telephone system to independently handle over [Number] calls each day.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Triaged incoming calls on [Number]-line phone system and directed to departments based on customer needs.
  • Resolved customer problems and complaints by [Action].
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Impressions For Hair - Hairstylist/Receptionist/Shampoo Assistant/Educator
City, STATE, 01/1979 - 06/2006
  • Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment, and sweeping floors.
  • Provided special treatments involving shampooing, rinsing, and conditioning hair.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Offered highly skilled and diverse salon services to over [Number] daily customers, including cuts, color services and extensions.
  • Kept utensils properly washed and disinfected to meet hygienic standards.
  • Handled customer transactions accurately and kept detailed records for future reference.
  • Stocked shelves and merchandise and kept tidy appearance of salon.
  • Assisted in general salon tasks such as [Task] and [Task].
  • Appropriately washed chemically restructured hair to avoid damage and improve texture.
  • Performed shampoo and conditioning treatments on [Number] clients daily.
  • Answered telephone calls and scheduled appointments using [Software].
  • Assisted in maintaining salon's schedule.
  • Communicated with hairdressers to address customer issues and appointment conflicts.
  • Maintained professional and friendly demeanor to greet clients for customer satisfaction.
  • Contributed to health and safety of customers and staff by closely following health department regulations for sanitation and disinfection.
  • Sold salon products at front desk.
  • Recommended [Product or Service] to consumer with consideration for customer's personal preferences.
  • Prepared salon clients for specialized scalp treatments and conditioning.
  • Offered customers relaxing head massages during shampoo treatment.
  • Styled hair for [Number] large events such as annual fashion shows and special hair expos over [Timeframe].
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Introduced salon to alternative hair therapies involving natural products to bring in over [Number] new clients.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by [Number]%.
  • Processed payments by entering sales in register.
  • Kept detailed records of customer information and services provided to increase return customers by [Number].
  • Maintained sales goal of $[Number] per day.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services on over [Number] clients daily.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase [Product] sales by [Number]%.
  • Offered color swatches to help clients choose desired hair color.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Counted and documented opening and closing cash amounts daily.
  • Permed, relaxed and bleached hair for over [Number] customers daily.
  • Answered over [Number] phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Consistently received positive performance reviews from guests.
  • Organized sales area and work station to showcase [Product] and increase sales by [Number]%.
  • Accumulated [Number]+ clients weekly through one-on-one, personal service.
  • Recorded weekly supply and inventory needs and made regular orders worth $[Amount].
  • Professionally applied makeup to [Number] clients per month for outings, proms, weddings, funerals and other special occasions and events.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Increased return customers by [Number]% through cutting, coloring and styling clients' hair with precision.
  • Sanitized and organized station and tools by [Action] and [Action].
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Maintained regular client list of up to [Number] repeat customers while handling [Number] walk-in clients daily.
  • Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Educated customers on products, including [Type] and [Type] to maximize benefits.
  • Conducted makeup classes for group of [Number] students.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Booked over [Number] daily customer appointments in [Software].
  • Determined appropriate hair treatments based on conditions and textures.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Distributed business cards outside of salon to generate new business.
  • Monitored [Type] trends to stay on top of fashions and better serve customer needs.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference for [Number] daily customers.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Sourced materials and props for photo shoots to enhance products and appearance of subjects.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Weighed lab samples and pigments to achieve proper color.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Increased annual revenue by [Number]% for [Number] consecutive years through effective customer service and inventory management.
  • Used scissors, trimmers, clippers, razors and brushes on over [Number] customers with [Number]% customer satisfaction rate.
  • Expanded client base by [Number]% through direct referrals.
  • Prepared all items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Completed safety training and certifications.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Performed full makeup applications to [Number] clients per week.
  • Resolved guest complaints about service or style.
  • Escorted guests to and from treatment rooms.
  • Designed individualized plans to assist customers in healing damaged or dry hair.

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Resume Overview

School Attended

  • Arkansas Tech University
  • James Madison High School
  • Killeen Beauty School

Job Titles Held:

  • Cashier/gas Station Attendant/Members Door Greeter
  • Cashier/Customer Service Associate
  • Hairstylist/Receptionist Assistant/Shampoo Assistant
  • Hairstylist/Receptionist/Shampoo Assistant/Educator

Degrees

  • GED
  • Associate of Arts

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