Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Service-focused professional and friendly team player with knack for building productive working relationship. Responsive team leader with strong customer service background combined with motivational and encouraging style. Very hardworking and reliable with strong ability in communication skills, offering team work, problem solving, and time management. Extensive cash handling experience and organization.
Skills
Residential customer service
Residential maintenance
Resident relations
Resident assistance
Resident care standards
Resident satisfaction
Customer service skills
Providing customer service
Issue resolution
Liquor regulations and compliance
Cash drawer balancing
Merchandise restocking
ID verification
Credit and cash transactions
Customer greeting
Scanner operations
Coin counting
Customer assistance
Computer experience
Computer savvy
Organization
Experience
07/2019 to 12/2019
Cashier/Food Service WorkerCompass Group Usa Inc – Poplar Bluff, MO,
Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Learned roles of other departments to provide coverage and keep store operational.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues regarding customer complaints and escalated worsening concerns to for remediation.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Properly verified customer identification for alcohol or tobacco purchases.
10/2018 to 05/2019
Resident Assistant/CaregiverFive Star Quality Care, Inc. – Austin, TX,
Devised various programs for residents, including social, educational and recreational programs.
Administered all necessary medications as directed by care plan.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Engaged client in physical and mental activities to sustain quality of life.
Managed administrative tasks, including maintenance requests, room change process and incident reports.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Participated in meetings and training, including person and group development.
Supervised and supported activities of daily living such as medication administration and personal hygiene.
Worked to improve patient outlook and daily living through compassionate care.
Delivered high-quality, geriatric care to private client.
Monitored clients' progress to report necessary changes.
Maintained clean and well-organized environment to promote client happiness and safety.
Responded and assisted to needs of residents on wing.
Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open door.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Developed and deepened relationships with residents and fellow staff.
Helped residents living with Dementia, Alzheimer's, and different conditions with personal needs.
Interfaced with residents to address and resolve complaints or grievances.
Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
06/2018 to 09/2018
Cashier/Customer Service AssociateMicheals – City, STATE,
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers with account updates, new service additions and promotional offers.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
Expected in 2018
High School Diploma: Erath High School - Erath, Louisiana, GPA:
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