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cashier food service team member resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am knowledgeable about greeting, seating and guiding guests and customers. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need.

Skills
  • Personable and Friendly
  • Flexible and Adaptable
  • Team Player
  • Reliable and Trustworthy
  • Multitasking and Prioritization
  • Active Listening and Communication
  • Time Management
  • Customer-Oriented
  • Customer Service
  • Strong Communication Skills
  • Ability to Lift 40 pounds
  • Stocking and Receiving
  • POS System Operation
  • Stockroom Upkeep
  • Quick Learner
  • Team Oriented
  • Strong Work Ethic
  • Food and Safety Standards
Experience
Cashier/Food Service Team Member, 07/2022 to 09/2022
Hei Hotels & ResortsDanvers, MA,
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Enhanced food quality by monitoring shipments, preparation and food handling.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Prepared foods depending on menu for each meal.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Performed variety of duties related to food service.
  • Set up, restocked and cleaned dining areas.
  • Created food items following substitutions for dietary needs, food allergies and preferences.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Used kitchen equipment and utensils to create dishes from ingredients.
  • Controlled portion sizes and garnishing to optimize cost controls.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Operated cash register to process cash, check and credit card transactions.
Cashier/Food Service/Retail Sales Associate, 05/2021 to 06/2022
Water WorldCity, STATE,
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Performed variety of duties related to food service.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Created food items following substitutions for dietary needs, food allergies and preferences.
  • Gathered ingredients and cleaned and cut food items to prep recipes.

(water world was a seasonal position and I worked there for 2 summers)

  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Put new merchandise on shelves and racks in attractive arrangements.
Cashier/Food Service Team Member, 11/2021 to 03/2022
Taco BellCity, STATE,
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Enhanced food quality by monitoring shipments, preparation and food handling.
  • Controlled portion sizes and garnishing to optimize cost controls.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Operated cash register to process cash, check and credit card transactions.
  • Coordinated guest relations to boost satisfaction and brand loyalty.
  • Sought out and implemented methods to improve food service and team performance.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Acquired new skills to support team and further accommodate customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare meals.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Performed variety of duties related to food service.
Hostess, 08/2021 to 11/2021
Parry's Pizzeria & TaphouseCity, STATE,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Swept, mopped and removed debris from dining room floors.
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
Education and Training
High School Diploma: , Expected in 05/2023 to Horizon High School - Thornton, CO,
GPA:

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Resume Overview

School Attended

  • Horizon High School

Job Titles Held:

  • Cashier/Food Service Team Member
  • Cashier/Food Service/Retail Sales Associate
  • Cashier/Food Service Team Member
  • Hostess

Degrees

  • High School Diploma

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