Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Expected in Bachelor of Computer Science | Computer Science Griffith University, Gold Coast Campus, Southport, QLD GPA:
Professional Summary

I am a motivated, responsible and well presented individual with excellent money handling and customer services skills. Due to my previous work experience in the hospitality industry, I can offer countless skills and abilities in relation to communication and problem solving. I am willing to learn, work hard and am focused on boosting and maintaining customer satisfaction through efficient and upbeat service.

  • Point of sale knowledge
  • Exceptional customer service
  • Beverage/food preparation
  • Flexible and willing to adapt to new situations
  • Willingness to broaden knowledge and take on leadership responsibilities
  • Experience in working in a fast paced environment and the ability to remain clam under pressure
  • Food preparation and safety
  • Strong communication skills
  • Excellent listening skills
  • Table setting knowledge
  • Cash handling
  • Friendly and outgoing
  • Highly observant
  • Excellent math skills
Work History
11/2019 to Current Cashier/Food Processor Kimpton Hotels | Phoenix, AZ,
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
  • Memorized various cuts and types of meat
  • Experienced the operation of pricing machines, weighting machines, tenderizer and other butcher equipment
  • Took the responsibility of facing the shelves and making sure the shop neat and look presentable
  • Learned food processing techniques such as:

-Crumbing schnitzels


-Making Chicken Kievs

-Packing a range of different bones

  • Took orders from customers and made sure their products where ready for pick up
  • Experienced Front end and back end operations
01/2015 to 11/2019 Roofer (Roof Restoration and Repairs) Geoff Taylor Roofing Pty Ltd | City, STATE,
  • Replaced old/rusted tin roofs on commercial and residential properties (including colourbond, speed deck, trim deck, etc)
  • Installed new tin roofs on new commercial and residential properties
  • Installed a wide range of roof insulation
  • Answered questions about industry policies and concerns to support positive customer experiences
  • Gained valuable experience of the construction industry
  • Gained expert experience in the operation of many different power-tools and hand-tools
  • Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness
  • Demonstrated flexibility working with internal team members to remedy any issues and preemptively coming up with solutions
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
01/2014 to 08/2015 Barista Naughty Bean Cafe | City, STATE,
  • Maintained supply levels in counter and customer areas to meet typical demands
  • Elevated customer loyalty by using strong leadership skills and communication abilities to resolve customer problems
  • Served individually made coffee drinks to many numerous customers daily
  • Delivered orders to a number of local business
  • Memorized recipes for a range coffee beverages and seasonal offerings
  • Restocked display cases with attractive arrangements to promote specialty food items like sandwiches and muffins
  • Maintained cafe equipment and performed minor repairs to keep coffee machines functioning properly
  • Controlled line and crowd with quick, efficient service
  • Engendered customer loyalty by remembering personal preferences and allergy information
  • Accurately took numerous to-go and special orders via phone daily
  • Developed and demonstrated skillful and creative latte art to engage customers
  • Cleaned counters, machines, utensils and seating areas daily
  • Maintained regular and consistent attendance and punctuality
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Barista Basics - The Australian Coffee School Southport QLD
  • Latte Art - The Australian Coffee School Southport QLD
  • Senior First Aid - First Aid Varisty Lakes QLD
  • Responsible Service of Alcohol - Academy Hospitality Australia

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School Attended

  • Griffith University, Gold Coast Campus

Job Titles Held:

  • Cashier/Food Processor
  • Roofer (Roof Restoration and Repairs)
  • Barista


  • Bachelor of Computer Science

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