Associate of Science: Business Management And Accounting BMA, Expected in 03/2022 - National Career College - Panorama City, CA GPA:
GED: , Expected in 02/2010 - Pacoima Skills Center - Pacoima, CA GPA:
Associate of Arts: Cosmetology, Expected in 03/2008 - Western Beauty Institute - Panorama City, CA GPA:
Professional Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Seasoned customer service cashier with discretion, conscientious nature and service background. Efficiently maintains transaction records, handles monies and updates accounts. Strong financial and mathematical abilities. Seasoned inventory stocking with discretion, conscientious nature and service background. Efficiently maintains transaction records, handles monies and updates accounts. Strong financial and mathematical abilities. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable front end cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Skills
Customer assistance
Stocking and Replenishing
POS Systems
Point of Sale Knowledge
Identification Checks
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
ID Verification
Refund Handling
Maintaining Store Appearance
Product Restocking
Cash register systems
Cash Handling
Currency counting
Basic math skills
Refunds and exchanges
Staff Training
Reports and documents
Customer Relations
Written and verbal communication
Spirit, wine and beer expertise
Receipt and refund issuance
Point-of-sale system operation
Work History
Cashier, 06/2016 - 02/2019 Blain Supply, Inc. – Janesville, WI,
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Monitored self-checkout systems and provided assistance or intervention where required.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked closely with shift manager to solve problems and handle customer concerns.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked flexible schedule and extra shifts to meet business needs.
Collected and authorized payments of guests.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Greeted over 170 patients per day.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained cash drawer of $3,000 or more per shift.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reviewed weekly sales ads and monitored price changes.
Completed inventory counts and ordered merchandise.
Conducted inventory counts by adding each item in stock and documenting in PDA.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Performed cash, card and check transactions to complete customer purchases.
Lifted up to 50 pounds at once and used forklift to move heavier loads.
Inventory Clerk, 09/2013 - 08/2015 Cargill, Inc. – Havana, IL,
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Recorded information, shortages and discrepancies to keep records current and accurate.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Kept up-to-date on store, shelf and order availability of [Type] products.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Created databases and spreadsheets to improve inventory management accuracy 60%
Completed physical inventory counts each month.
Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
Maintained inventory count, tracked usage and documented variances.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
Recorded adjustments, pallet audits and tracked discrepancies.
Checked prices and calculated totals for accurate invoice processing.
Maintained and organized inventory receipts and processed changes to reduce process lags.
Customer Service Cashier, 08/2011 - 12/2013 Mccoy's Building Supply – Mission, TX,
Maintained customer satisfaction with quick and professional handling of product returns.
Resolved customer complaints and maintained clean and tidy checkout area.
Monitored self-checkout systems and provided assistance or intervention where required.
Counted money in drawers at beginning and end of each shift.
Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Completed file maintenance log for price discrepancies.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Conducted inventory counts by adding each item in stock and documenting in [System].
Learned bakery clerk and meet department dispatcher positions and provided backup at key times.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
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