, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.
Skills
Cash Handling
Customer Service
POS Systems
Honest and Ethical
Customer Relations
Problem Solving
Cash Register Operations
Problem-Solving
Cleaning and Sanitizing
Customer Transactions
Call Response and Transfer
Feedback Acceptance
Honest and Dependable
Payment Processing
Reliable and Responsible
Customer Assistance
ID Verification
Issue Resolution
Experience
10/2009 to 12/2022CashierThe Cheesecake Factory | Murray, UT,
Collected payments and provided accurate change.
Accepted cash and credit card payments, issued receipts and provided change.
Discounted purchases by scanning and redeeming coupons.
Operated cash register or POS system to receive payment by cash, check and credit card.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Maintained order and cleanliness of work areas to conform with health codes.
Completed prepping, cleaning and other kitchen duties to support cooks.
Resolved customer concerns and relayed relevant information to supervisor.
10/2021 to 09/2022Customer Service AssociateCity Of Farmington Nm | Farmington, NM,
Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
Proofread documents carefully to check accuracy and completeness of all paperwork.
Explained eligibility details and affordability options to patients with kindness and respect.
Answered questions and responded to inquiries to deliver high level of service to patients.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
02/2021 to 09/2021Customer Service SpecialistWake County | Raleigh, NC,
Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
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