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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I took a three and a half year gap in work so I could stay home with my children Alyssa and Colby. I became a single mother two years ago and I have worked two jobs

Skills
  • Payment processing
  • POS systems
  • Cash drawer balancing
  • Liquor regulations and compliance
Experience
Cashier, 10/2020 - Current
Raley's And Belair Petaluma, CA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Received payments for Monthly memberships and issued receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Increased sales 80% by suggesting specific purchases to customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
Bartender/Server, 05/2019 - 10/2020
At Work Sports Bar Elk Grove Village, IL,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Prepared and served cold, hot and alcoholic beverages to guests.
  • Rearranged tables and chairs, located or rolled extra silverware and set tables to prepare for large groups.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Maintained polite and professional demeanor to cusromers to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Server, 10/2019 - 02/2020
Dacha Beer Garden Washington, DC,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated effectively with customers to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Rearranged tables and chairs, located or rolled extra silverware and set tables to prepare for large groups.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as customers finished food and beverage items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Processed customers' payments and provided receipts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Camera Car Driver, 03/2019 - 05/2019
Reid&Reid Recovery City, STATE,
  • Checked vehicles regularly for routine upkeep such as fueling as well as advanced maintenance needs.
  • Operated a Camera Car vehicle following all road safety rules and company service protocols.
  • Responded promptly to repossession calls to meet car service company expectations.
  • Logged deliveries in RDN system, including drop-off times and any special conditions.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Handled all delegated tasks, including calling the tow truck to a repossession and then calling it into PD.
  • Created agendas and communication materials for team meetings.
Education and Training
High School Diploma: , Expected in 06/2013
-
Seagoville High School - Dallas, TX
GPA:

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Resume Overview

School Attended

  • Seagoville High School

Job Titles Held:

  • Cashier
  • Bartender/Server
  • Server
  • Camera Car Driver

Degrees

  • High School Diploma

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