- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
I took a three and a half year gap in work so I could stay home with my children Alyssa and Colby. I became a single mother two years ago and I have worked two jobs
- Payment processing
- POS systems
|
- Cash drawer balancing
- Liquor regulations and compliance
|
Cashier, 10/2020 - Current
Raley's And Belair – Petaluma, CA,
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Operated cash register, collected payments and provided accurate change.
- Received payments for Monthly memberships and issued receipts.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft.
- Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
- Assisted customers with account updates, new service additions and promotional offers.
- Increased sales 80% by suggesting specific purchases to customers.
- Promoted specific item options to drive sales and achieve add-on purchases.
Bartender/Server, 05/2019 - 10/2020
At Work Sports Bar – Elk Grove Village, IL,
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Prepared and served cold, hot and alcoholic beverages to guests.
- Rearranged tables and chairs, located or rolled extra silverware and set tables to prepare for large groups.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
- Calculated charges, issued table checks and collected payments from customers.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Maintained polite and professional demeanor to cusromers to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Server, 10/2019 - 02/2020
Dacha Beer Garden – Washington, DC,
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated effectively with customers to establish preferences and dietary restrictions and make food and beverage recommendations.
- Rearranged tables and chairs, located or rolled extra silverware and set tables to prepare for large groups.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as customers finished food and beverage items.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Processed customers' payments and provided receipts.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Camera Car Driver, 03/2019 - 05/2019
Reid&Reid Recovery – City, STATE,
- Checked vehicles regularly for routine upkeep such as fueling as well as advanced maintenance needs.
- Operated a Camera Car vehicle following all road safety rules and company service protocols.
- Responded promptly to repossession calls to meet car service company expectations.
- Logged deliveries in RDN system, including drop-off times and any special conditions.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
- Handled all delegated tasks, including calling the tow truck to a repossession and then calling it into PD.
- Created agendas and communication materials for team meetings.
High School Diploma: , Expected in 06/2013
-
Seagoville High School - Dallas, TX
GPA:
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