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cashier resume example with 19 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Cash handling
  • POS systems
  • Customer Service
  • Credit and cash transactions
  • Cash register operation
  • Security monitoring
  • Product recommendations
  • Cash management
  • Payment processing
  • Issue resolution
  • Cash counting machine operations
  • Customer assistance
  • Cash drawer balancing
  • Merchandise restocking
  • ID verification
  • Loss prevention
  • Scanner operations
  • Ordering and stocking
  • Staff mentoring
Experience
10/2022 to 03/2023 Cashier Sartell - St. Stephen School District | Sartell, MN,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
09/2017 to 11/2021 Front Desk Associate 24 Hour Fitness Worldwide, Inc. | Falls Church, VA,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Delivered friendly and knowledgeable support to current and prospective customers.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered phone and emails to make reservations and take guest information.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Responded to customer complaints, collaboratively troubleshooting to devise solutions.
  • Trained newly hired employees on front desk procedures and business operations.
  • Verified and collected client payments.
  • Welcomed large volume of guests and improved overall customer service.
  • Reviewed accounts to assess open charges and answer customer questions.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Coordinated with housekeeping, maintenance and grounds teams to address guest needs with professionalism and detail orientation.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Greeted, registered and assigned guests to rooms according to individual requirements.
  • Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Drafted guest invoices and posted charges to individual accounts.
  • Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
03/1995 to 08/2009 Assistant Manager Goodwill Industries Of San Diego County | La Jolla, CA,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Produced thorough, accurate and timely reports of project activities.
  • Proposed or approved modifications to project plans.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education and Training
Expected in 06/1994 to to GED | Collins High School, Collins, MS GPA:

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Resume Overview

School Attended

  • Collins High School

Job Titles Held:

  • Cashier
  • Front Desk Associate
  • Assistant Manager

Degrees

  • GED

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