LiveCareer-Resume

cashier resume example with 10+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Skills
  • Fitting Room Oversight
  • Health Code Compliance
  • Workstation Setup and Breakdown
  • Group Discussion Facilitation
  • Food Packaging and Labeling
  • Product Stocking and Rotation
  • Employee Training and Supervision
  • Daily Food Preparation
  • Training Video Production
  • Serving and Bussing
  • Food Storage Management
  • Cash Register Operation
Work History
04/2021 to Current Cashier Worcester Polytechnic Institute | Worcester, MA,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
08/2015 to 06/2017 Substitute Food Service Worker Mountain View Elementary - El Monte | El Monte, CA,
  • Maintained clean, trash-free workspaces to maximize productivity
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
09/2010 to 12/2014 Shift Manager Long John Silvers | Houston, TX,
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
12/2006 to 09/2009 Front Desk Clerk Mhc Equity Lifestyle Properties | Urbanna, VA,
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Collected room deposits, fees and payments.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Maintained transaction security by verifying payment cards against identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Used internal software to process reservations, check-ins and check-outs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Resolved service-related problems and documented actions in system.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.


Education
Expected in 06/2006 Associate of Arts | Business Administration Amarillo College, Amarillo, TX GPA:

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Resume Overview

School Attended

  • Amarillo College

Job Titles Held:

  • Cashier
  • Substitute Food Service Worker
  • Shift Manager
  • Front Desk Clerk

Degrees

  • Associate of Arts

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