, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Driven by success, hard work, determination, and the need of acquiring new levels of skills, I believe that it is the greatest goal for an associate when he provides excellent customer service. When given the chance I hope to provide the customer with everything that they need so that they may leave and return with a good and positive thought on the company, apart from that I hope to sharpen my skills and improve on what I still need to improve on. Proactive Team Member with extensive experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs.
Skills
Cash Handling
Detail-oriented
Teamwork
Excellent work ethic
Good listening skills
Organization
Stocking and replenishing
Basic math skills
Product restocking
Problem-solving skills
Credits and Refunds
Team Contribution
Safe Food Handling
Cleanliness and Sanitation
Cash Drawer Operations
Order Receiving
Customer Experience
Work History
Cashier, 04/2022 to 10/2022 Murphy Usa, Inc. – , , San Diego, CA
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Addressed customer needs and made product recommendations to increase sales.
Created price tags and merchandise signs.
Processed customer refunds and exchanges according to established guidelines.
Restocked and organized merchandise in front lanes.
Worked flexible schedule and extra shifts to meet business needs.
Mentored new team members on sales software system operation.
Tallied cash drawer at beginning and end of each work shift.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Collected and authorized payments of guests.
Cashier and Front End Service, 11/2021 to Current Wts International, Inc. – , , San Diego, CA
Helped customers complete purchases, locate items and join reward programs.
Monitored self-checkout systems and provided assistance or intervention where required.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Informed front end manager of equipment repair and replacement needs to maintain operations.
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
Maintained organized and orderly front end and removed carts, baskets and debris.
Called for back up cashiers during peak times to minimize wait time for customers.
Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
Answered questions about store policies and addressed customer concerns.
Greeted customers and responded to requests for information.
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Performed cash, card and check transactions to complete customer purchases.
Check receipt as getting customers out on there way.
Helped associates and customers with groceries issues.
Helped with carryout.
Approached every question or concern with calm and level-heaCheck receipt as getting customers out on there way.
ded approach.
GA- Game Advisor, 08/2021 to Current Nexstar Media Group – , , San Diego, CA
Organized games according to corporate plans for regular displays and special promotions.
Provided retail assistance, finalizing and processing customer purchases for games across major system types, as well as information about different game system costs, features and drawbacks.
Updated merchandise prices for special promotions.
Offered comparative analysis between games and system platforms to assist purchase decisions.
Answered product questions, offering troubleshooting and advice before and after purchase.
Assisted customers with locating desired games.
Demonstrated product capabilities to assist selection process.
Tested consoles in order to provide complete information to customers.
Recommended gaming merchandise and accessories based on custom requirements.
Outlined informational resources regarding sales, promotions and policies.
Properly processed damaged merchandise for return.
Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
Maintained clean and orderly store throughout work shift.
Looked for ways to improve customer experience, sales and store operation.
Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
Operated cash register, capably transacting sales, returns, refunds and exchange
Team Member, 02/2020 to 05/2020 Camping World – , , San Diego, CA
Assisted in preparation of menu items such as steaks, burgers, and sandwiches.
Set up and performed initial prep work for food items such as soups, sauces, and salads.
Prepared burgers in their right order due to their recipes.
Operated fryers and grills according to instructions to maintain safety and food quality.
Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items.
Marinated food items according to corporate-provided instructions and recipes.
Read user manuals and administrative materials to determine necessary actions for customer issues.
Contributed to team success by completing jobs quickly and accurately.
Safely operated finishing tool to prepare products for inspections and packaging.
Trained new team members by relaying information on company procedures and safety requirements.
Worked different stations to provide optimal coverage and meet production goals.
Operated material moving equipment to move heavy loads and maintain production levels.
Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Continuously checked products for quality assurance according to strict guidelines.
Paid Intern, 06/2019 to 01/2020 Old Navy – , , San Diego, CA
Welcomed customers into the store with smiles.
Approached and communicated with customers.
Informed customers about discounts and promotions on store items.
Bagged, wrapped, and packaged online orders according to customer’s needs.
Communicated as a team to establish great customer experience.
Processed payments and returns.
Restocked merchandise in proper areas and stacked them smallest to largest in size.
Escorted customers to their needed items.
Answered phone inquiries to provide basic company information and direct callers to appropriate personnel.
Completed various clerical duties such as maintaining memos, organizing documents and faxing
Inventory Intern, 03/2019 to 04/2019 Sharia’s Closet – , , San Diego, CA
Welcomed customers into our work space with smiles.
Stocked and cleaned shelves while maintaining a neat and orderly environment.
Bagged, wrapped, and packages clothing items according to customer needs.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
Farmers Market , 01/2018 to 02/2019 Global Impression San Diego – , , San Diego, CA
Welcome customers into our work space with a smile, Made incense based on giving information by the manager.
Communicated with customers and informed them about items they found interest in.
Packaged, bagged and wrapped items.
Set up booth and organized merchandise for readiness.
Identified and qualified customer needs, negotiated and closed profitable projects with high success rate.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
Education
: , Expected in San Diego Mesa College - San Diego, CA GPA:
At the moment I am undecided
Continuing education.
High School Diploma: , Expected in 01/2019 Hoover High School - San Diego, CA GPA:
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