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Cashier Resume Example

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CASHIER
Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Skills
  • Positive Attitude
  • Adaptability
  • Customer Service
  • Leadership
  • Problem Solving
  • Safety
  • Statistics
  • Teamwork
  • Time Management
  • Business planning
  • Staff Management
  • Strategic Planning
  • Financial Management
  • Business Development
  • Verbal and written communication
  • Fast- Learner
Work History
Cashier | 11/2020 to Current
Zara - Houston, Texas
  • Processed POS transactions, including cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Educated customers on promotions to enhance sales.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Drive Thru Director | 06/2019 to 10/2020
Chick Fil A - Houston, Texas
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff , and evaluate employee performance in dining and lodging facilities.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Monitor the speed of service and excellence of the drive thru while reaching set goals for the month.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Certified Nursing Assistant | 04/2018 to 05/2019
Harlingen Nursing and Rehabilitation - Harlingen, Texas
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Change dressings on wounds.
  • Assist residents with all activities of daily living Assist residents with keeping track of their appointments and daily schedules.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Cast Member | 01/2017 to 01/2018
Chuck E. Cheese's - Harlingen, Texas
  • Operate cash registers to accept payments for food and beverages.
  • Maintain contact with kitchen sta , management, serving sta , and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Plan parties or other special events and services.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Planned and executed large-guest parties by organizing menus, spaces and special requests.
  • Planned parties according to customer specifications.
  • Decorated and set tables in accordance with party themes and age groups.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.
Education
San Benito High School - San Benito, Texas | High School Diploma
  • Graduated in top 10% of my class
  • Graduated in 3 years with a 3.9 GPA
  • Completed and Successfully passed CNA certification Exam
  • Graduated with over 40 hours of college credit
  • Varsity Tennis since 10th grade
  • Historian for Business Professionals of America club
  • Reporter for HOSA club
  • Took Dual-Enrollment through Texas A&M University- Kingsville
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Resume Overview

Companies Worked For:

  • Zara
  • Chick Fil A
  • Harlingen Nursing and Rehabilitation
  • Chuck E. Cheese's

School Attended

  • San Benito High School

Job Titles Held:

  • Cashier
  • Drive Thru Director
  • Certified Nursing Assistant
  • Cast Member

Degrees

  • San Benito High School - San Benito , Texas | High School Diploma

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