Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions.

Cheerful and upbeat with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues.

  • Customer greeting
  • Customer assistance
  • Staff mentoring
  • Issue resolution
  • Product recommendations
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Relationship management
  • Sales Techniques
  • Exceptional time management
  • Friendly, positive attitude
  • Flexible
  • Customer service
  • Active listening
Cashier, 05/2019 - 08/2020
Lkq Corp Thousand Palms, CA,
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat.
  • Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Observed company return policy when processing refunds, including inspecting merchandise.
  • Increased sales 40% by suggesting specific purchases to customers.
Apprentice Trim Carpenter , 03/2015 - 02/2020
Jared Aldridge City, STATE,
  • Properly installed kitchen and bathroom cabinets and removed all debris upon job completion.
  • Managed apprentice carpenters, supervising work and providing constructive criticism to help each improve.
  • Effectively followed corporate safety regulations in effort to avoid injuries and accidents.
  • Demonstrated proper usage of tools and machinery to newly hired employees and apprentice carpenters.
  • Installed and finished wood trim, doors and cabinets for new construction and renovation projects.
  • Measured, ordered and installed customers' windows and glass doors.
  • Produced high-quality work in full compliance with project standards and good carpentry practices.
  • Prepared wood for finishing by shaping and trimming components with hand and power tools.
  • Completed custom woodwork such as cabinets and built ins s for customers.
  • Maintained high standards of workmanship with accurate, detail-oriented finishing work.
  • Safely operated power saws, planers, jointers, routers and pneumatic equipment everyday without accident.
  • Cut and installed tile and hardwood flooring for over 15 residential and commercial buildings.
  • Prepared, cut and installed custom cabinetry, built-in bookcases and staircases.
  • Examined buildings and project specifications to determine measurements and dimensions.
  • Built and stained oak casing and hardwood floors for residential clients.
  • Cut timber, panels and other wooden materials according to measured dimensions.
Clean up Crew , 03/2014 - 02/2019
Jared Aldridge City, STATE,
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Notified management of structural issues and major repairs.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Organized custodial closets to easily find equipment and supplies.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Education and Training
High School Diploma: , Expected in 06/2009
Henry County High School - New Castle, KY

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School Attended

  • Henry County High School

Job Titles Held:

  • Cashier
  • Apprentice Trim Carpenter
  • Clean up Crew


  • High School Diploma

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