Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Experienced Cashier with 3 years of experience in Retail. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently hard-working shown through going above and beyond to ensure the retention of professional environment. Seeking entry level part-time position in general cleaning or non-licensed patient care. Enthusiastic worker that is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. More than capable of following and completing training instructions. Motivated to learn, grow and excel in all aspects of life.
Skills
- Maintaining store standards
- Typing Proficiency
- Data Entry
- Invoice and payment processing
- Customer Service
- Proficient in Microsoft Applications
- Verbal and writing communication
- Employee training
- Mail confidentiality
- Organization
- Communications
- Telephone operations
- Information confidentiality
- Internal database management experience
- General Housekeeping
Education
Calvin University Grand Rapids, MI Expected in 2023 ā ā : Elementary Education - :
Work History
Jerry's Food - Cashier
Bloomington, MN, 05/2017 - Current
Bloomington, MN, 05/2017 - Current
- Cleaned and organized store, including checkout desk and displays
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration
- Mentored new sales associates to contribute to store's positive culture
- Maintained company's visual merchandise standards through general housekeeping, including dusting and organizing
- Built positive relationships with customers to increase repeat business
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Approached browsing customers to initiate conversations to determine buying preferences
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Maintained customer satisfaction while handling product returns quickly and professionally
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Assisted customers by answering questions and fulfilling requests
- Used POS system to process sales, returns, online orders and gift card activations
- Educated customers about billing, payment processing and support policies and procedures
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information
- Trained staff on operating procedures and company services
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge
City Of Oxnard, Ca - Student Volunteer
Oxnard, CA, 01/2019 - 05/2019
Oxnard, CA, 01/2019 - 05/2019
- Upheld strict security procedures to maintain data confidentiality
- Helped students complete tasks such as specific work problems and tying shoes
- Provided general assistance to classroom teachers, including distributing paperwork and cleaning up play areas
- Coordinated food, clothing and household items for disadvantaged individuals and families
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues
- Supported student learning objectives through personalized and small group assistance
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills
New Life Thrift Store - Volunteer
City, STATE, 06/2012 - 04/2019
City, STATE, 06/2012 - 04/2019
- Enhanced operations by completing wide variety of tasks, freeing up valuable time for full-time employees
- Maintained clean, neat and operational facilities to serve all program needs
- Assessed and sorted items into containers or designated areas according to classification, size and condition
- Organized and assessed household materials, following established guidelines to make determinations on classification, grade or acceptability
- Performed general cleaning and housekeeping duties, including sweeping and mopping floors
Self-Employed - Private Childcare Provider
City, STATE, 02/2015 - Current
City, STATE, 02/2015 - Current
- Monitored schedules to maintain sleeping, eating and school schedules for children
- Coordinated different types of activities to enhance physical and intellectual development
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
- Offered positive and nurturing environments to support child social and emotional growth
- Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur
- Led indoor and outdoor activities and steered children away from dangers
- Helped children learn how to complete small jobs appropriate for age level
- Prepared bite-sized snacks and carefully watched young children eat to prevent choking
- Fostered close relationships with children by asking about school, friends and hobbies
- Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Organized and cleaned home after activities by picking up toys and washing dishes for tidy home when parents arrive
- Promoted language development skills through reading and storytelling
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships
- Communicated with parents about daily activities and behaviors
- Taught children everyday skills, including tying shoes, dressing, and potty training
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
- Used positive reinforcement techniques to promote patience and other good behaviors in children
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns
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Resume Overview
School Attended
- Calvin University
Job Titles Held:
- Cashier
- Student Volunteer
- Volunteer
- Private Childcare Provider
Degrees
- Some College (No Degree)
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