Committed and hardworking hostess/cashier with 4 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Friendly Cashier offering more than 4 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Skills
Stocking and Replenishing
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
Maintaining Store Appearance
Product Restocking
Customer assistance
Payment collection
Cash register operations
Credit card processing
Cleaning procedures
Purchase assistance
Cleanliness
Guest inquiries
Cash register skills
Cash owed calculations
Customer direction
Cleaning and sanitizing
Written and verbal communication
Payments posting
Proficient in Software
Time management skills
Question responses
Basic math skills
Multi-tasking ability
Friendly demeanor
Cash register systems
Good telephone etiquette
Customer Relations
Reports and documents
Heavy lifting
Order taking
Monetary transactions
Coupons and gift cards
Exemplary communication
Bagging assistance
Request prioritization
Adaptability
Checkout consistency
Product knowledge
Money handling
Coaching and mentoring
Shelf-cleaning
Work History
01/2017 to 05/2019
Cashier Festival Foods – Salem, WI,
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Completed manual and machine counts of funds for transactions valued at over $Amount.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Completed sales in excess of $Amount with near-zero error rate using POS system.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
Served needs of more than Number customers in busy Type environment.
Prepared and submitted end-of-shift reports using Software.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Assisted customers by answering questions and fulfilling requests.
Educated customers on promotions to enhance sales.
Trained as Job title and provided back-up coverage to provide customers with optimal support.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
Increased sales by offering advice on purchases and promoting additional products.
Checked prices for customers and processed items sold by scanning barcodes.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Worked closely with Job title to solve problems and handle customer concerns.
Assisted customers with special services, account updates and promotional options.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Counted cash in register drawer at beginning and end of shift.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Used cash registers and POS systems to request and record customer orders and compute bills.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reviewed weekly sales circulars and monitored price changes.
01/2017 to 01/2018
HostessRed Robin International, Inc. – Des Moines, IA,
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Monitored dining room and guest flow to maximize table usage and minimize wait times by Number%.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Conducted Timeframe dining room and server checks to assess readiness for expected customer loads.
Planned and executed Number-guest parties by organizing menus, spaces and special requests.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered customer questions about hours, seating and Type information.
Checked and restocked server areas and organized and got change for front counter.
Informed servers of newly seated parties for speedy service.
Monitored seating area and checked restrooms every Timeframe to keep spotless.
01/2014 to 01/2015
HousekeeperStory County Medical Center – Nevada, IA,
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Kept building entryway glass clean and polished for professional presentation.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Removed waste paper and other trash from premises to designated area.
Verified cleanliness and organization of storage areas and carts.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Picked up trash from parking lot and garden areas to keep those areas free of debris.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
Rotated linens in storerooms and replenished when supplies ran low.
Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Returned emptied garbage receptacles to proper locations.
Polished glass surfaces and windows.
Adhered to professional house cleaning checklist.
Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
Dusted picture frames and wall hangings with cloth.
Accepted accountability for all assigned building keys, master keys and access cards.
Waxed and polished wood floors and other woodwork.
Documented and reported all necessary facility and building repairs observed.
Changed bed linens and collected soiled linens for cleaning.
Worked on team of Number staff members to service NumberType rooms daily.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Attended to locker area by laundering dirty towels and clearing away stray slippers.
Responded to requests from patrons for linens and Type items, boosting satisfaction rates on company scorecards Number%.
Restocked room supplies such as facial tissues for personal touch with every job.
Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests in under Number hours.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Established and maintained clean and comfortable environments in Type buildings by vacuuming, cleaning windows and dusting.
Used Type and Type chemicals to disinfect floors, counters and furniture.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Emptied over Number wastebaskets per shift to transport waste to proper disposal areas.
Cleaned and stocked Number rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Education
Expected in 08/2006
High School Diploma: Jw Mitchell High School - Trinity, Fl, GPA:
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