Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with four years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Motivated cashier with a four-year track record of success in providing exceptional service and sales support. Offering superior management and communication abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Skills
  • Customer Service
  • POS Systems
  • Cash Handling
  • Customer Relations
  • Inventory Stocking
  • Problem-Solving
  • Cooperative Attitude
  • Credits and Refunds
  • Payment Processing
  • Policies and Procedures
  • Product Location
  • Reliable and Responsible
  • Pricing and Markdowns
  • Honest and Dependable
  • Feedback Acceptance
  • Cleaning and Sanitizing
  • Honest and Ethical
  • Detail-Oriented
  • Call Response and Transfer
  • Staff Supervision
  • Product Scanning
  • Sweeping and Mopping
  • Customer Transactions
  • Work Task Prioritization
  • Employee Training
  • Complaint Resolution
  • Cash Counting Machine Operations
  • Customer Assistance
  • Scanner Operations
  • Cash Drawer Balancing
  • Merchandise Restocking
  • Issue Resolution
  • Liquor Regulations and Compliance
  • Loss Prevention
  • Staff Mentoring
  • Listening
  • Managing
  • Working around hard situations
  • Easy and excited to learn new things
Experience
Cashier, 06/2021 to Current
City Of New BerlinNew Berlin, WI,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Disseminated information to customers regarding account updates, new service additions, and promotional offers.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
Cashier Team Lead, 03/2020 to 10/2021
Gpm InvestmentsGarden City, SC,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped customers find specific products, answered questions and offered product advice.
  • Managed employee scheduling according to availability, forecasted customer levels, and labor cost controls.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Processed payments for customers quickly and accurately to exceed productivity standards.
Cashier, 06/2018 to 02/2020
City Of Raleigh North CarolinaRaleigh, NC,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Recommended complementary and discounted items to customers to increase sales.
Education and Training
: Business, Expected in
Coffeyville Community College - Coffeyville, KS
GPA:
: , Expected in
Independence Community College - Independence, KS
GPA:

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Resume Overview

School Attended

  • Coffeyville Community College
  • Independence Community College

Job Titles Held:

  • Cashier
  • Cashier Team Lead
  • Cashier

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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