Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Passionate Motion Graphic Designer offering expertise in 2D animation and graphic design. Career includes dynamic leadership experience, including developing creative strategy and building teams.
Responsible Tree Planter thriving in individually-motivated settings with little supervision. Knowledgeable in multiple varieties of trees, shrubs, bushes and flowers and their unique water, sunlight and fertilization needs.
Skills
Coin counting
Training and mentoring
Customer seating
Bank deposits
Effective customer upselling
Cash register operation
Cash management
ID verification
Customer assistance
Security monitoring
Cash drawer balancing
Customer greeting
Returns and exchanges
Credit and cash transactions
Liquor regulations and compliance
Customer service
Merchandise restocking
Issue resolution
Payment processing
Product recommendations
Loss prevention
Scanner operations
Education and Training
Central High SchoolBridgeport, CTExpected in 06/2010 ā āHigh School Diploma: - GPA:
Experience
United Dairy Farmers - Cashier Alexandria, KY, 05/2012 - 09/2014
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Helped customers find specific products, answering questions and offering advice.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Drove sales and add-on purchases by promoting specific item options to customers.
Received payments for Product or Service and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed returned items in accordance with store policy.
Learned roles of other departments to provide coverage and keep store operational.
Compiled and updated client data to track payments trends and support accurate accounting.
Served needs of as many as 5000 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Assisted cahiers with completing end-of-day counts and securing funds to prevent loss or theft.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Smoothly processed incoming orders, handling over 10000 transactions per day with exceptional accuracy.
Properly verified customer identification for alcohol or tobacco purchases.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Worked closely with front-end staff to assist customers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Built relationships with strategic partners leading to business development opportunities.
Resolved issues regarding customer complaints and escalated worsening concerns to job title for remediation.
Tractor Supply - Store Manager Carlisle, PA, 12/2012 - 03/2015
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Assessed, optimized and elevated operations to target current and expected demands.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Delegated work to employees based on shift requirements, individual strengths and unique training.
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