Personable and dedicated Customer Service Representative with extensive experience in any environment that has to deal with amazing people. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Cheerful and upbeat professional with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
I recently took care of my great-grandmother for the last two years of her amazing life. Doing so taught me so many things including : patience's, time management, never to take anything in your life for granted, and to allows have a open-mind in any situation you may be put in.
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