LiveCareer-Resume
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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Welcoming, friendly, and innovative worker looking to gain expertise in computer skills. Hardworking and reliable employee with a strong background in customer service developed over several years of working in the service industry. Works well with teammates, and has a high drive to be a leader.

Skills
  • Payment processing
  • ID verification
  • Credit and cash transactions
  • Cash management
  • Customer assistance
  • Customer greeting
  • Cash register operation
  • Merchandise restocking
  • Scanner operations
  • Security monitoring
  • Coin counting
Experience
01/2019 to 02/2019 Cashier Andretti Indoor Karting & Games | The Colony, TX,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected items for damage and obtained replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
08/2017 to 03/2018 Cashier Andretti Indoor Karting & Games | Buford, GA,
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Assisted cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to cashiers for remediation.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
08/2017 to 08/2017 Waitress Traditions Spirits | Norman, OK,
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Education and Training
Expected in 06/2019 to to High School Diploma | Harmony High School, Westover, PA, GPA:
Expected in 05/2023 to to Bachelors | Psychology University of Pittsburgh - Johnstown, Johnstown, PA, GPA:

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Resume Overview

School Attended

  • Harmony High School
  • University of Pittsburgh - Johnstown

Job Titles Held:

  • Cashier
  • Cashier
  • Waitress

Degrees

  • High School Diploma
  • Bachelors

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