Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.
Skills
POS systems
Cash register operation
Cash management
Customer greeting
Merchandise restocking
Payment processing
Customer order recording
Security monitoring
Cash counting machine operations
Issue resolution
Customer assistance
Experience
12/2019 to 03/2020
CashierComoto – North Charleston, SC,
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed 300 transactions per day with exceptional accuracy.
Assisted customers with account updates, new service additions and promotional offers.
Trained new team members in cash register operation, stock procedures and customer service.
Resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Promoted specific item options to drive sales and achieve add-on purchases.
Monitored sales events, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
11/2019 to 03/2020
Line CookAimbridge Hospitality – Memphis, TN,
Used established assembly instructions to complete jobs efficiently.
Built and packaged products to comply with multiple work orders and deadlines.
Operated production machinery, managed raw materials, and recorded production data in daily logs.
Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
Kept stations stocked and ready for use to maximize productivity.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Washed and peeled ingredients to prepare for use in different meals and recipes.
Created approximately 300 orders simultaneously during busy periods.
Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
Assisted in preparation of menu items such as steaks, burgers and sandwiches.
Marinated food items according to corporate-provided instructions and recipes.
Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
11/2018 to 01/2020
CookCafe Rio – Edgemont, CO,
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Prepared more than 300 dishes per day in fast-paced environment while maintaining high customer satisfaction rate.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Garnished and arranged dishes into creative presentations.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Grilled and deep fried various foods, including meats, potatoes and fish.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
01/2016 to 01/2018
Customer Service RepresentativeAgilent Technologies, Inc. – San Diego, CA,
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assessed customer needs and upsold products and services to maximize sales.
Documented conversations with customers to track requests, problems and solutions.
Consulted with customers to determine best methods to resolve service and billing issues.
Reviewed account and service histories to identify trends and issues.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Evaluated customer account information to assess current issues and determine potential solutions.
Created and implemented process improvements to reduce workloads and bolster callback efficiency.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Set up and activated customer accounts to maintain QA satisfaction levels.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Delivered service and support to each customer, paving way for future business opportunities.
Educated customers on special pricing opportunities and company offerings.
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