Cashier resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a Customer Service/Technical Support Representative role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Responsible and motivated, I am ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Skills
Customer Service
Cash Handling
POS Systems
Customer Relations
Complaint Resolution
Work Task Prioritization
Credits and Refunds
Product Location
Inventory Stocking
Cleaning and Sanitizing
Reliable and Responsible
Sweeping and Mopping
Pricing and Markdowns
Cash Register Operations
Price Identification
Honest and Dependable
Merchandise Packaging
Payment Processing
Product Scanning
ID Verification
Cash Management
Credit and Cash Transactions
Scanner Operations
Cash Drawer Balancing
Merchandise Restocking
Liquor Regulations and Compliance
Cash Register Operation
Customer Assistance
Cash Counting Machine Operations
Experience
Cashier, 08/2021 to 10/2021 Busch's, Inc. – Tecumseh, MI,
Operated cash register or POS system to receive payment by cash, check and credit card.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Worked closely with front-end staff to assist customers.
Discounted purchases by scanning and redeeming coupons.
Used suggestive selling techniques to promote add-on sales.
Processed refunds for worn, damaged and broken merchandise.
Collected payments and provided accurate change.
Helped with purchases and signed customers up for rewards program.
Trained new team members in cash register operation, stock procedures and customer services.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Delivered high level of customer service to patrons using active listening and engagement skills.
Verified customer age requirement for alcohol or tobacco purchases.
Answered customer questions and provided store information.
Telemarketing Representative, 01/2010 to 11/2010 Winchoice Usa – Jackson, MS,
Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
Worked well with automatic computer dialing and proprietary software to manage daily call loads.
Presented information about membership details and purchase advantages.
Handled inbound telephone calls from interested customers.
Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
Contacted private individuals or businesses by telephone to solicit sales.
Maintained and recorded customer information in database.
Made appointments with interested customers according to schedule availability.
Resolved customer complaints by escalating calls to proper department.
Set up new accounts and listed personal, demographic and payment information in system.
Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
Broke down objections using friendly, persuasive strategies.
Collaborated with management to resolve concerns and problem calls.
Followed up on sales leads through outbound calling.
Provided timely, courteous and knowledgeable responses to information requests.
Achieved established sales targets by generating new customer accounts.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Developed new leads each day at or above quotas.
Cross-sold additional products and services to purchasing customers.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Documented sales call data in company software.
Collaborated with new customers to give details about company offerings.
Telemarketer Sales Representative, 01/2005 to 12/2005 Global Contact Services – City, STATE,
Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Presented information about membership details and purchase advantages.
Handled inbound telephone calls from interested customers.
Contacted private individuals or businesses by telephone to solicit sales.
Made appointments with interested customers according to schedule availability.
Helped new telemarketers learn best practices, communication strategies and performance standards.
Set up new accounts and listed personal, demographic and payment information in system.
Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
Broke down objections using friendly, persuasive strategies.
Worked well with automatic computer dialing and proprietary software to manage daily call loads.
Reached out to multiple potential accounts each month.
Educated customers about product or service offerings meeting individual needs.
Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
Resolved customer complaints by escalating calls to proper department.
Maintained and recorded customer information in database.
Took messages and transferred calls for telemarketing team.
Collaborated with management to resolve concerns and problem calls.
Education and Training
Associate of Arts: Business Administration, Expected in 03/2023 Colorado Technical University - Colorado Springs, CO GPA:
High School Diploma: , Expected in 06/1996 Gilmer County High School - Glenville, WV, GPA:
: Business Information Systems/Accounting I & II, Expected in Calhoun-Gilmer Career Center - Grantsville, WV, GPA:
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