LiveCareer-Resume

cashier resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable ability to lead new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • POS systems
  • Cash management
  • Payment processing
  • Loss prevention
  • Merchandise restocking
  • Customer assistance
  • Credit and cash transactions
  • Liquor regulations and compliance
  • Product recommendations
  • Staff mentoring
  • Cash counting machine operations
  • Cash drawer balancing
  • ID verification
  • Cash register operation
  • Ordering and stocking
  • Training and mentoring
  • Bank deposits
  • Coin counting
  • Customer seating
  • Returns and exchanges
  • Effective customer upselling
  • Issue resolution
  • Security monitoring
Education and Training
Nacogdoches High School Nacogdoches, TX Expected in 05/2020 High School Diploma : - GPA :
Experience
Comoto - Cashier
Woburn, MA, 03/2021 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Received payments for products and issued receipts.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Increased sales by suggesting specific complementary items to customers.
  • Worked closely with front-end staff to assist customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Learned roles of other departments to provide coverage and keep store operational.
Uncle Julio's - Waitress
Naperville, IL, 01/2021 - 03/2021
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Increased sales of high margin menu items through effective upselling.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Entered customer food orders into computer system.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Sonic - Carhop
Bossier City, LA, 04/2020 - 01/2021
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Verified orders and bagged items for easy transport.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Carried trays weighing up to [Number] pounds to correct cars.
  • Offered customers nostalgic appeal by completing all work on roller skates, including balancing trays weighing up to [Number] pounds.
  • Kept customer and food preparation areas clean and well-organized.
  • Sold [Number] specials and promotional items daily to exceed sales goals by [Number]%.
  • Maintained [Number]% order accuracy in high-volume times.
  • Reported issues with customers and orders to supervisors.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Answered product and order questions accurately and professionally.
  • Took orders, prepared foods and processed payments in full-service establishment.

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Resume Overview

School Attended

  • Nacogdoches High School

Job Titles Held:

  • Cashier
  • Waitress
  • Carhop

Degrees

  • High School Diploma

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