Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
POS Systems
Cash Handling
Customer Service
Feedback Acceptance
Cleaning and Sanitizing
Inventory Stocking
Product Location
Reliable and Responsible
Employee Training
Credits and Refunds
Policies and Procedures
Pricing and Markdowns
Problem Solving
Customer Transactions
Product Scanning
Cash Register Operations
Honest and Ethical
Honest and Dependable
Sweeping and Mopping
Price Identification
Problem-Solving
Payment Processing
Customer Relations
Complaint Resolution
ID Verification
Cooperative Attitude
Merchandise Restocking
Cash Drawer Balancing
Customer Assistance
Liquor Regulations and Compliance
Cash Register Operation
Credit and Cash Transactions
Loss Prevention
Product Recommendations
Issue Resolution
Scanner Operations
Physical Strength and Stamina
Clean Driving Record
Lift up to 250 Pounds
Able to Lift up to 250 Pounds
Willing to Learn
Power Washing
Team Player
Education and Training
Rocky Point High SchoolRocky Point, NYExpected in 06/2021 ā āHigh School Diploma: - GPA:
Pennsylvania State UniversityHarrisburg, PA, Expected in ā āAssociate of Arts: - GPA:
Experience
Whole Foods Market - Cashier Hampton, NH, 06/2022 - Current
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Worked closely with front-end staff to assist customers.
Helped with purchases and signed customers up for rewards program.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Discounted purchases by scanning and redeeming coupons.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Answered product questions with up-to-date knowledge of sales and store promotions.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Operated cash register or POS system to receive payment by cash, check and credit card.
Used suggestive selling techniques to promote add-on sales.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Albertsons Company Inc. - Deli Clerk Coos Bay, OR, 06/2022 - Current
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining Claireinery.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare meals.
Checked signage and pricing to verify accurate displays on counters and in cases.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Provided customers with fresh product and correct portion size to minimize shrink.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Responded to customer questions regarding product availability.
Offered samples to promote and upsell specials.
Sliced meats and cheeses and weighed deli items for customers.
Informed customers of deli specials to increase profits.
Maintained work areas to reduce potential for illness or injury.
Documented and entered special orders for event catering and party trays.
Created aesthetically pleasing food arrangements for special orders and party trays.
Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Cleaned utensils, dishes and glasses for customer use.
Acquired new skills to support team and further accommodate customer needs.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Used mental math and available tools to total materials needed, costs and payments due.
Eager Beaver Car Wash - Washer and Dryer City, STATE, 10/2020 - 05/2022
Resolved customer complaints promptly to retain customer loyalty.
Supervised and trained 2 car wash employees.
Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
Pre-soaked or rinsed Claireine parts and equipment by immersing objects in cleaning solutions or water.
Washed vehicle exteriors, detailed interior and applied external sealant or polish.
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