LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Polished and professional [Type] team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict [Industry] compliance standards. Courteous and respectful with guests to maximize loyalty.

Skills
  • POS systems
  • Customer assistance
  • Cash counting machine operations
  • Coin counting
  • Cash register operation
  • Product recommendations
  • Cash drawer balancing
  • ID verification
  • Customer order recording
  • Customer greeting
  • Knowledge of wine and spirits
  • Scanner operations
  • Credit and cash transactions
  • Security monitoring
  • Payment processing
  • Merchandise restocking
Experience
Cashier, -
Goodwill Of North Georgia Winder, GA,
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Received payments for [Product or Service] and issued receipts.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Hotel Front Desk Receptionist, -
The Morning Star Company Santa Nella, CA,
  • Monitored reservations to track incoming parties and special events.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Secured guest valuables in main safe or individual boxes.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Customer Service Representative, -
Altra Holdings, Inc. Vista, CA,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Translated services for [Number]-person team to serve [Language]-speaking customer needs.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Documented conversations with customers to track requests, problems and solutions.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Worked with [Job title] to develop customer service improvement initiatives.
Janitorial Worker, -
Calavo Growers, Inc. Clackamas, OR,
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Used digital timekeeping system to document hours worked each day.
  • Recorded routine inspection and maintenance activities.
  • Monitored cleaning supply levels and requested reordering when inventory ran low.
  • Stored, used and disposed of cleaning chemicals and supplies.
  • Swept and power washed outside building to keep sidewalks and parking lot clean.
  • Dusted and wiped furniture and fixtures.
  • Gathered and emptied trash cans and disposed of bags.
  • Reported interior and exterior maintenance needs to managers.
  • Maintained accountability for building keys, master keys, and access cards.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Moved equipment and furniture to thoroughly clean space.
  • Operated backpack vacuum and other power equipment tools such as [Type] and [Type] to complete daily cleaning.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Assembled basic furniture and supplies for [Area].
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Completed routine maintenance checks, notifying management of any needed repairs.
Education and Training
High School Diploma: , Expected in 05/2015
-
Dyersburg High School - Dyersburg, TN
GPA:
Status -

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Resume Overview

School Attended

  • Dyersburg High School

Job Titles Held:

  • Cashier
  • Hotel Front Desk Receptionist
  • Customer Service Representative
  • Janitorial Worker

Degrees

  • High School Diploma

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